FAQs
What are the primary responsibilities of a Store Manager at Topps Tiles?
As a Store Manager, your primary responsibilities include creating an inspiring shopping environment, leading and motivating your team, delivering exceptional customer service, managing all aspects of the store, developing and implementing a business plan, and continually seeking improvement in sales and customer experience.
Is experience in retail required for this position?
Yes, experience in retail is essential, especially with full P&L responsibility, as well as a proven track record in delivering outstanding customer service and achieving financial results.
What qualities are we looking for in a candidate for the Store Manager position?
We are looking for candidates who are commercially aware, exhibit strong business acumen, possess a can-do attitude, are natural leaders, and have a passion for coaching and developing their team.
Are there opportunities for career development at Topps Tiles?
Yes, Topps Tiles is committed to promoting talent from within, offering individual development plans and plenty of training opportunities to help you build a rewarding career.
What benefits does Topps Tiles offer to its employees?
Topps Tiles offers competitive benefits, including uncapped personal commission, company bonus schemes, a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, increasing holiday allowance with service, and various other benefits.
What is the work schedule for the Store Manager role?
The Store Manager position requires flexibility to cover store opening hours, including weekends, but does not require evening work or working on Christmas Eve or Boxing Day.
Do Store Managers need to assist with physical tasks?
Yes, Store Managers may need to assist with physical tasks such as lifting tiles and putting away deliveries as part of their role.
What type of environment can Store Managers expect to work in at Topps Tiles?
Store Managers can expect a fast-paced and ambitious work environment that focuses on exceptional customer service, creativity, and teamwork, while also allowing for individual contribution in improving store performance.