FAQs
What are the primary responsibilities of a store manager?
The primary responsibilities include setting store sales plans, managing inventory and sales forecasts, ensuring customer service standards, and driving team performance.
What skills are essential for a store manager?
Essential skills include inventory management, visual merchandising, customer service, team leadership, sales forecasting, and budget management.
What qualifications are required for this position?
A graduation or post graduation degree is required for this position.
How is the performance of a store manager measured?
Performance is measured using key performance indicators such as gross margin, sales achievements, customer experience, and people management.
What type of work culture is encouraged in this role?
A "Customer Obsessed Culture" is promoted in this role, prioritizing customer centricity and service excellence.
Will I be responsible for managing the store's budget?
Yes, managing the store's budget and ensuring profitability is a key responsibility of the store manager.
Is team leadership a part of the store manager's role?
Yes, team leadership is critical as it involves motivating and retaining store personnel.
Does the store manager interact with vendors?
Yes, the store manager is responsible for vendor relations as part of retail operations.
Are there opportunities for career development within this role?
Yes, identifying and developing talent for critical positions is part of the store manager's responsibilities.
What is expected in terms of customer feedback management?
The store manager is expected to address customer feedback to improve service and processes effectively.