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Store Manager

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Reliance Retail

18d ago

  • Job
    Full-time
    Senior & Expert Level
  • Thiruvananthapuram, +1

AI generated summary

  • You must have expertise in retail operations, inventory management, visual merchandising, customer service, team leadership, sales analysis, budgeting, and vendor management.
  • You will manage daily operations, drive sales, ensure store presentation, lead staff, analyze market trends, control inventory, manage budgets, and coordinate marketing activities.

Requirements

  • Proficient in retail operations, ensuring smooth and efficient store functioning (Mandatory skill).
  • Extensive experience in inventory management, optimizing stock levels and minimizing excess.
  • Strong skills in visual merchandising to create compelling product displays that enhance customer engagement.
  • Excellence in customer service, maintaining high levels of customer satisfaction and loyalty.
  • Proven capability in team leadership, fostering a high-performance culture and developing staff potential.
  • Ability to conduct sales analysis to understand trends, boost sales, and achieve store targets.
  • Effective budgeting skills, managing financial aspects of the store to maximize profitability.
  • Experience in vendor management, ensuring strong supplier relationships and negotiating favorable terms.

Responsibilities

  • Oversee daily store operations, ensuring compliance with policies and procedures for optimal performance.
  • Develop and implement strategies to drive sales growth and improve profitability.
  • Maintain high standards of store presentation through collaboration with the merchandising team.
  • Lead and motivate store staff, driving teamwork and performance to achieve targets.
  • Analyze market trends and customer feedback to enhance the service offering and product range.
  • Ensure efficient inventory control, reducing shrinkage and maintaining accurate stock records.
  • Manage store budgets, controlling costs while maximizing revenue opportunities.
  • Coordinate with marketing and promotional activities to increase store visibility and customer engagement.

FAQs

What is the primary role of the Store Manager at Reliance Retail?

The primary role of the Store Manager is to oversee daily store operations, manage staff, drive sales growth, and ensure exceptional customer service while maintaining compliance with policies and procedures.

What qualifications are required for the Store Manager position?

Candidates must have 7 to 10 years of experience in retail management, with skills in retail operations, inventory management, visual merchandising, customer service, team leadership, sales analysis, budgeting, and vendor management.

Where are the locations for the Store Manager position?

The Store Manager position is available in Thiruvananthapuram, Kollam, and Pathanamthitta.

Is experience in inventory management necessary for this role?

Yes, extensive experience in inventory management is mandatory to optimize stock levels and minimize excess.

What skills are emphasized for team leadership in this position?

The role emphasizes the ability to foster a high-performance culture, motivate store staff, and develop their potential to drive teamwork and performance.

How does the Store Manager contribute to sales growth?

The Store Manager develops and implements strategies to drive sales growth, analyzes market trends, customer feedback, and conducts sales analysis to understand trends and boost sales.

What is the role of the Store Manager in managing the store budget?

The Store Manager is responsible for managing store budgets by controlling costs while maximizing revenue opportunities to ensure profitability.

Will I be required to collaborate with other teams in this role?

Yes, the Store Manager will collaborate with cross-functional teams, including merchandising and marketing, to enhance customer satisfaction and increase store visibility.

What kind of customer service standards are expected from the Store Manager?

The Store Manager is expected to maintain high standards of customer service, ensuring high levels of customer satisfaction and loyalty.

Does the Store Manager have a role in vendor management?

Yes, the Store Manager is expected to manage vendor relationships, ensuring strong partnerships and negotiating favorable terms.

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Reliance Retail

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.