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Store Manager

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Poundland & Dealz

19d ago

  • Job
    Full-time
    Mid & Senior Level
  • Leeds

AI generated summary

  • You should foster team growth, ensure policy adherence, manage sales and service strategically, and be committed to professional development and employee well-being.
  • You will coach your team to deliver excellent customer service, ensure a safe environment, develop staff, meet commercial goals, and maintain efficient store operations.

Requirements

  • Job Requirements:
  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
  • Comprehensive induction plan along with the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days) with the option to purchase additional days after two years’ service, plus an extra day off for your Birthday.
  • In-store discount of 10% along with exclusive discounts through our colleague benefits online portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Enhanced Family friendly benefits and life assurance.
  • Access to Employee Assistance to support your well-being.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

Responsibilities

  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Your leadership will be the cornerstone of the store's success, Having the Right People in the right place at the right time.
  • Create a safe environment for your team and ensure all policies and procedures are followed. Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Guiding a team that's as passionate about our goals as you are. Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

FAQs

What is the role of a Store Manager at Poundland?

The Store Manager is responsible for leading and inspiring the store team, creating an environment focused on customer service, colleague development, and achieving commercial objectives.

Is there a training program for Store Managers?

Yes, there is a comprehensive induction plan and the opportunity to pursue a Retail Manager Level 4 qualification through an apprenticeship programme.

How often are schedules created for Store Managers?

Rotas are scheduled four weeks in advance to promote a work-life balance.

What benefits do Store Managers receive?

Store Managers receive various benefits, including a retail management bonus scheme, holiday allowance that increases with service, in-store discounts, and enhanced family-friendly benefits.

What are the core values that Store Managers are expected to uphold?

The core values include loving our customers, caring for our colleagues, and protecting the pounds and euros.

How does the Store Manager contribute to customer service?

The Store Manager ensures that the team provides excellent customer service through coaching and guidance, making customer satisfaction a priority in all interactions.

What career development opportunities are available for Store Managers?

Store Managers can develop their careers through internal opportunities, upward growth, and specialized training programs offered by the company.

Is there support available for employee well-being?

Yes, employees have access to an Employee Assistance program to support their well-being.

What is the purpose of the Retail Management Bonus Scheme?

The scheme acknowledges the contributions of Store Managers to the overall success of the store and the company.

When should I apply for the Store Manager position?

It is advisable to apply as early as possible since the vacancy may close early if a high volume of applications is received.

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Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.