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Store Manager

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Poundland & Dealz

5d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail

AI generated summary

  • You should be ready for a bonus scheme, professional development, a structured induction, advance rotas, increasing holiday, in-store discounts, recognition initiatives, family benefits, and well-being support.
  • You will lead and develop your team to ensure excellent customer service, maintain a safe environment, drive sales, manage operations, and align team goals with business objectives.

Requirements

  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
  • Comprehensive induction plan along with the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days) with the option to purchase additional days after two years’ service, plus an extra day off for your Birthday.
  • In-store discount of 10% along with exclusive discounts through our colleague benefits online portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Enhanced Family friendly benefits and life assurance.
  • Access to Employee Assistance to support your well-being.

Responsibilities

  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Your leadership will be the cornerstone of the store's success, Having the Right People in the right place at the right time.
  • Create a safe environment for your team and ensure all policies and procedures are followed. Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Guiding a team that's as passionate about our goals as you are. Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

FAQs

What are the key responsibilities of a Store Manager?

As a Store Manager, you are responsible for providing exceptional customer service, leading and developing your team, ensuring a safe working environment, and guiding your team to achieve commercial objectives while maintaining efficient store operations.

What kind of professional development opportunities are available?

We offer professional development through our apprenticeship programme, where you can pursue a Retail Manager Level 4 qualification, alongside comprehensive induction plans and in-house development programmes.

How will my contributions be recognized?

We acknowledge contributions through our annual Retail Management Bonus Scheme and various initiatives to recognize and reward our colleagues throughout the year.

What benefits do employees receive?

Employees enjoy a range of benefits including a holiday allowance that increases annually, a birthday day off, an in-store discount of 10%, exclusive discounts through our colleague benefits portal, enhanced family-friendly benefits, and access to Employee Assistance for well-being support.

How often are work schedules created?

Rotas are scheduled four weeks in advance, promoting a work-life balance and allowing colleagues to plan their time outside of work effectively.

What is the company's history?

Poundland has grown since its establishment in 1990 into a retail powerhouse with over 900 stores and nearly 18,500 colleagues across the UK and Republic of Ireland, enhanced by the addition of Dealz in 2011.

What core values does Poundland emphasize?

Poundland emphasizes three core values: Love our customers, Care for our colleagues, and Protect the Pounds (and euros), which guide our interactions and business practices.

Can I apply for this position if I do not have previous management experience?

While management experience can be beneficial, we value leadership potential and personal development, so we encourage individuals with a passion for retail and team building to apply.

Is there a specific type of person who excels in this role?

The ideal candidate is someone who is driven to lead, inspire, and create a positive team environment, with a focus on both customer satisfaction and colleague development.

What makes this job opportunity unique?

This role offers a chance to make a significant impact in a vibrant retail environment, along with the opportunity for personal growth, team development, and direct influence on customer experiences and business performance.

Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.