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  • Job
    Senior Level
  • Hospitality & Retail
  • New York City

AI generated summary

  • You need a high school diploma, 5+ years of retail experience, 2+ years of people management, a love for skincare, and proficiency in MS Office. G Suite knowledge is a plus!
  • You will oversee store operations, motivate and mentor staff, drive sales, manage merchandising, and ensure exceptional customer experiences at DECIEM | THE ABNORMAL BEAUTY COMPANY.


  • High School Diploma is required
  • 5+ years of customer service/ retail experience is required
  • 2+ years of people management or work in a leadership role is required
  • Love of beauty products and a passion for skincare
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Proficiency with G Suite is a plus


  • Supervise all staff within your location and oversee employee relations, sales, merchandising,
  • customer experience and all operational functions.
  • Monitor and motivate store teams to meet and exceed DECIEM key performance indicators
  • Mentor your team to achieve their personal goals at DECIEM. Create an environment that
  • supports individual growth and development.
  • Complete revenue calendar on a daily and monthly basis to report sales figures to the Area
  • Sales Manager.
  • Create weekly, monthly business strategies and build a roadmap for success.
  • Partner with Recruitment and Area Sales Manager to hire and onboard new team members.
  • Host effective pre-shift meetings to outline daily objectives to ensure the full store team is
  • aligned, focused and up to date.
  • Coach, counsel, provide constructive feedback and recognition to all team members.
  • Provide on-the-spot feedback to the team to ensure clear communication and expectations are set.
  • Partner with local HRBP and Area Sales Manager to resolve all employee relations matters.
  • Conduct weekly/monthly 1-1 meetings with the team to discuss and update professional
  • development and personal goals.
  • Attend weekly manager meetings and 1-1s with Area Sales Manager to discuss store/team
  • needs, successes, challenges and opportunities.
  • Conduct annual performance reviews with the store team.
  • Notify Area Sales Manager of any customer complaints and comments. Handle any in-person
  • customer complaints while coaching the management team on resolving issues at store level.
  • Stay up to date with product knowledge, company information, launches and campaigns -
  • ensure all information is cascaded to the team.


What is the hourly pay rate for the Store Manager position at DECIEM?

The hourly pay rate for the Store Manager position at DECIEM is $29.00-32.00 per hour.

How many hours per week is the Store Manager role?

The Store Manager role at DECIEM is a Full-Time position, requiring 37.5 hours per week.

What qualifications are needed to be considered for the Store Manager role?

To be considered for the Store Manager role at DECIEM, candidates must have a High School Diploma, 5+ years of customer service/retail experience, 2+ years of people management or work in a leadership role, a love for beauty products, and proficiency in MS Office.

What benefits can Store Managers expect when working at DECIEM?

Store Managers at DECIEM can expect benefits such as generous vacation and personal days, 6 months of paid time off for new parents, access to an Employee Assistance Program, Development Grants, a LinkedIn Learning membership, first dibs on new products, and a generous discount on DECIEM products.

What values guide DECIEM and its team members?

DECIEM and its team members are guided by core values to do the right thing, create impact, respect small things, care too much, and be the future.

Retail & Consumer Goods
Founded Year

Mission & Purpose

DECIEM is a humble and happy umbrella of good beauty brands like NIOD and The Ordinary. We’ve been called every good and bad thing you can think of like “the most thrilling thing to happen to skincare”, and “the hottest beauty company right now”. Over the past year, we’ve sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do even bigger things in the near future. DECIEM was founded in 2013 by “the beauty world’s most exciting disrupter”, Brandon Truaxe. During a four-month co-op at a skincare lab, he became angry at the lack of passion, transparency, or insight when beauty products were being developed. After selling his first software company, many years later, Brandon’s frustration at the beauty industry remained and he set off to make a change in the beauty business. That change is DECIEM and we’re working really hard to continue Brandon’s vision for a better world of beauty. Everything we do is of exceptional quality. Today, quality is no longer defined by price points or distribution channels. Quality today means being authentic, being different, being functional, being beautiful, and being sensibly priced, even to the wealthy. And we respect these principles. We choose to serve the educated, the curious, and the intelligent who appreciate our dedication to this very genuine definition of quality.