Store Manager - Battlefield Mall

Warby Parker

Jun 23

Applications are closed

Job
Full-time
Mid Level
Hospitality & Retail
Springfield

Requirements

Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer)
Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
A clear, honest, and empathetic communicator who's able to make tough decisions
An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results
An upbeat collaborator with strong interpersonal skills
A resourceful problem-solver and out-of-the-box thinker when faced with challenges
Curious and willing to question how things are done and how they could be done better
Able to inspire your team by promoting our vision and purpose in a compelling way
Highly interested in business, technology, and fashion
Ready to bring fun into your workplace but willing to put in long hours when required
Passionate about providing nothing-but-wonderful service
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Responsibilities

Represent and communicate Warby Parker’s values and philosophy to customers and team members
Execute and improve all operational activities to meet your store's financial targets and customer experience goals
Consistently follow company-wide processes to maintain brand consistency
Manage daily scheduling and payroll for the entire store team
Coordinate store events with our Marketing team
Implement existing procedures (and create new ones!) to protect the company’s inventory and assets
Follow and enforce protocols to ensure risk management and safety
Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
Lead biannual performance and development reviews for each store team member
Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like
Create an inclusive workplace culture by treating all teammates and customers with respect
Attend company leadership trainings, including our annual Store Leader Summit

FAQs

What are the responsibilities of a Store Manager at Battlefield Mall?

As a Store Manager at Battlefield Mall, your responsibilities include building and leading a team of Managers, Opticians, and Advisors, executing processes, creating amazing customer experiences, hitting personal performance goals, and meeting financial targets. You will also have opportunities to share knowledge and collaborate with peers through our annual Store Leader Summit.

Warby Parker

Retail & Consumer Goods

Industry

1001-5000

Employees

2010

Founded Year

Mission & Purpose

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair.