Store Manager - Bayview

Canna Cabana

Jul 8, 2024

Applications are closed

Job
Full-time
Senior Level
Hospitality & Retail
Toronto

Requirements

Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.
AGCO CannSell license required along with clean police record check
5-6+ years of management experience in retail.
Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.
Sound knowledge of Cannabis plants and different strains of Cannabis
Knowledge of standards of Cannabis Retail stores set by AGCO.
Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!
Achievement-oriented and hardworking
Must successfully pass an extensive background check.
Organized, flexible, and empathetic
Detail-oriented and proactive
Excellent leadership and management skills
Strong time management and prioritization skills
Ability to multi-task in a fast-paced, high-volume environment
Strong communicator who can present ideas clearly
Strong problem solving and decision-making skills
Entrepreneurial, collaborative, an extremely positive attitude
Knowledgeable about the cannabis industry and its policies and laws
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Responsibilities

Sales Associate Support:
Help hire great people, supervise and manage employees and ensure all employees have a valid CannSell license.
Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
Coach team members and provide positive and constructive feedback so that they grow professionally
Train all team members on work procedures and policies so that everyone understands what's required to do a great job
Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team
Assist in building a weekly staff schedule that complies with labor policies
Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts
Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores
Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.
Sales and Customer Service:
Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.
Provide complaint resolution to ensure satisfaction of all customers and patients
Utilize customer and team member feedback to readily implement changes to improve the customer experience
Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion
Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions
View sales reports and communicate with the team to identify sales trends and potential inventory requirements
Track all employee and store sales daily to ensure optimal performance
Analyze core metrics to better understand store performance in order to beat and exceed goals
Utilize approved employee incentives to drive sales and boost morale
Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews
Daily Store Operations:
Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording
Assist AGCO with inventory, sales, and compliance audits
Perform all daily opening and closing procedures
Implement and oversee security, reporting and cash management procedures related to opening and closing the store
Ability to make schedules for staff and work on creating a sound work environment.
Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.
Ensure that the sales floor is adequately stocked at all times
Keep track of all expiring products and promote sales as needed
Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations
Ensure all expired/damaged/returned product is logged and disposed of according to regulations
Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.
Provide daily correspondence via email and manager’s log, with the team members as needed
Comply with all HR policies, including confidentiality and non-disclosures
Maintain a clean and organized work environment.

FAQs

What are the qualifications and requirements for a Store Manager at Bayview?

Qualifications and requirements for a Store Manager at Bayview include proficiency in Microsoft Office, experience with process management and inventory control, a valid AGCO CannSell license, 5-6+ years of retail management experience, a valid Cannabis Retail Store Manager license or ability to obtain one, knowledge of Cannabis plants and strains, knowledge of local and state laws and regulations pertaining to retail Cannabis, ability to pass an extensive background check, organizational skills, flexibility, empathy, detail-oriented and proactive mindset, excellent leadership and management skills, strong time management and prioritization skills, ability to work in a fast-paced environment, strong communication, problem-solving, and decision-making skills, positive attitude, knowledge of the cannabis industry, and availability to work flexible hours including nights, holidays, weekends, and different locations.

Canna Cabana

Sophisticated. Approachable. Playful.

Manufacturing & Electronics

Industry

51-200

Employees

2017

Founded Year

Mission & Purpose

Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.