FAQs
What is the main focus of the Store Manager role at Rituals?
The main focus of the Store Manager role is to create an unforgettable customer experience while helping the team reach their full potential and achieve top-line sales.
What qualifications are needed for the Store Manager position?
Candidates should have prior relevant Store Manager experience or equivalent within retail or hospitality, strong people management skills, experience in sharing knowledge to drive behavioral change, and decision-making and problem-solving skills.
How does the Store Manager lead their team?
The Store Manager leads by example, coaches the team to deliver excellent customer experiences, defines daily objectives to drive KPIs, and engages with employees through regular one-on-one meetings to celebrate success.
What are the key responsibilities of the Store Manager?
Key responsibilities include creating a great customer experience, collaborating with the Area Manager on local business strategies, meeting performance targets, managing inventory and day-to-day operations, and driving employee well-being and engagement.
What kind of benefits does Rituals offer to Store Managers?
Benefits include training and development opportunities, a competitive bonus scheme, employee discounts, a quarterly product allowance, various well-being initiatives, and company & team events.
How does Rituals support employee wellbeing?
Rituals supports employee wellbeing through numerous initiatives and an Employee Assistance Program (EAP).
Is experience in retail or hospitality required for this role?
Yes, relevant experience in retail or hospitality is required for the Store Manager position.