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Store Manager - Chesterfield (Full-Time, 14 months FTC, Maternity Cover)

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PANDORA Jewelry

5d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail

AI generated summary

  • You need retail experience, strong sales skills, a passion for customer service, data-driven insights, effective communication, adaptability, and a positive attitude towards products and values.
  • You will motivate the team to exceed targets, ensure excellent customer service, manage retail operations, and develop team members while becoming a product expert.

Requirements

  • Prior experience with a leading brand and/or desirable consumer product retailing is preferred.
  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
  • Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail

Responsibilities

  • Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
  • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

FAQs

What is the duration of the contract for this position?

The position is a full-time fixed-term contract for 14 months, covering maternity leave.

What qualifications or experience do I need to apply for this role?

Prior experience with a leading brand and/or desirable consumer product retailing is preferred, along with proven experience in driving sales and profitability in-store. Experience in a supervisory or assistant manager role can also be suitable for candidates looking for their next challenge.

What are the main responsibilities of the Store Manager?

The Store Manager is responsible for the store's overall commercial success, managing the assistant manager and a team of supervisors and sales assistants, supporting them to achieve sales targets, and providing exceptional customer service.

What are the employee benefits associated with this role?

Benefits include a highly competitive salary, monthly bonuses, a generous annual jewellery uniform allowance, employee discounts, access to an online benefits platform, and free support for health and wellbeing through 'Retail Trust.'

How does Pandora support its employees' career progression?

Pandora is committed to providing unforgettable career progression opportunities and invests in talent development for its employees.

What does the training for this role involve?

You will receive thorough training on Pandora's hand-crafted luxury products to become a product expert, along with ongoing support from the regional sales manager to nurture and develop your team.

What kind of store environment can I expect?

You can expect a dynamic and energetic environment focused on achieving sales targets while emphasizing exceptional customer service and teamwork within the store.

Is there a specific appearance or dress code for store managers?

Yes, you will be well-presented with a taste for desirable products. Additionally, you will receive an annual jewellery uniform allowance to express your individuality.

How does Pandora approach sustainability?

Pandora pursues sustainability in everything it does, setting ambitious and measurable targets across all aspects of the business, from sourcing to materials and marketing.

Can I receive support during the interview process if I need accommodations?

Yes, if you require reasonable adjustments during your interview(s), please inform us as soon as possible to ensure that we can support your needs.

PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.