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Store Manager - Cotton On Northland Shopping Centre

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Melbourne

AI generated summary

  • You will lead a team of brand ambassadors, coach for an elevated customer experience, manage schedules, drive engagement, and advocate for global impact initiatives.
  • You will lead and develop your team, coach for customer engagement, manage schedules and wages, provide insights for improvement, and promote the Cotton On Foundation's initiatives.

Requirements

  • Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
  • Enable and empower your Store Management team who are customer first, people focused and results driven
  • Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
  • Identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
  • Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
  • Manage store schedules and wages effectively to achieve productivity and wage targets
  • Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Responsibilities

  • Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
  • Enable and empower your Store Management team who are customer first, people focused and results driven
  • Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
  • Identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
  • Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
  • Manage store schedules and wages effectively to achieve productivity and wage targets
  • Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

FAQs

What is the job title for this position?

The job title is Store Manager at Cotton On Northland Shopping Centre.

What benefits are offered to Store Managers?

Store Managers receive a competitive base salary + super, local and global career growth opportunities, a 50% discount on Cotton On Group Brands, wellness support 24/7, discounts on medical, travel, and financial services, and a paid program called Returnity for new parents returning to work.

What are the main responsibilities of the Store Manager?

The Store Manager is responsible for leading the team to create great customer experiences, coaching team members, managing store schedules and wages, advocating for the Cotton On Group Foundation, and identifying team development needs to drive engagement and performance.

Is there an emphasis on team culture in this role?

Yes, the Store Manager is expected to build a culture that fosters engagement among the team and encourages them to be product and brand ambassadors.

What kind of career progression opportunities are available?

Store Managers can progress their careers across the Cotton On Group's 7 brands, allowing for local and global career growth.

Does Cotton On have a commitment to diversity and inclusion?

Yes, Cotton On is committed to building a culture centered in belonging and encourages individuals from all backgrounds to apply.

How can applicants with individual needs participate in the recruitment process?

Applicants with individual needs can contact recruitment@cottonon.com.au for support in completing the job application process.

What is the company culture like at Cotton On?

The company culture at Cotton On promotes empowerment, recognition of team members, and a fun, diverse environment where individuals can express their true selves.

Keeping it real since '91, delivering Good along the way. #bewhoyouare #lovewhatyoudo

Retail & Consumer Goods
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

Did you know that the Cotton On Group has grown to become Australia’s largest value fashion retail group, with over 1,300 stores in 17 countries? Our fashion brands include COTTON:ON, Cotton On Body, Cotton On Kids, Rubi Shoes, Supré as well as our lifestyle brand TYPO! Cotton On team members get involved, roll up our sleeves and make things happen. It's our shared belief that we can make a difference to the lives of everyone we touch – from our backyard to the world. Central to this is our Cotton On Foundation, where the work we do in our retail stores helps to give back. It’s pretty impressive; you should check it out online. We continue to open new stores in Australia and around the world, as well as expanding existing stores into mega stores. Advancement opportunities are real! At the Cotton On Group, we like to say; you can start here, and go anywhere!