FAQs
What is the primary role of a Store Manager Designate?
The primary role of a Store Manager Designate is to lead, inspire, and excel in creating amazing value every day, while shaping the experiences of both the team and customers.
What qualifications can I pursue as a Store Manager?
As a Store Manager, you have the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
How is work-life balance managed in this role?
Rota’s are scheduled four weeks in advance, promoting a culture that cares for your life outside of work.
What kind of induction and training can I expect?
You will receive a comprehensive induction plan along with opportunities to complete in-house development programmes to set you up for success.
Are there any family-friendly benefits?
Yes, we offer enhanced family-friendly benefits among other advantages like life assurance.
What types of discounts are available to colleagues?
Colleagues receive a 10% in-store discount along with exclusive discounts through our colleague benefits online portal.
How does the company recognize and reward colleagues?
There are all year-round initiatives to recognize and reward colleagues for their contributions.
What is expected of me regarding customer service?
You are expected to coach and guide your store teams to ensure everyone provides the highest levels of customer service and an excellent experience during every customer interaction.
How does the Store Manager contribute to commercial objectives?
The Store Manager guides a passionate team, ensuring they understand their contributions to the store's commercial objectives through strategic sales and operational efficiency.
What is the company's approach to colleague development?
The company focuses on not just managing a team but developing people through upward growth and internal opportunities.