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Store Manager Designate

  • Job
    Full-time
    Mid & Senior Level
  • Chelmsford

AI generated summary

  • You must lead by example, deliver exceptional customer service, foster team development, ensure safety, and drive sales while aligning team goals with business objectives.
  • You will lead your team to deliver exceptional customer service, ensure safety and compliance, develop team members, drive sales strategies, and maintain store efficiency and operations.

Requirements

  • Your Impact:
  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Your leadership will be the cornerstone of the store's success, Having the Right People in the right place at the right time.
  • Create a safe environment for your team and ensure all policies and procedures are followed. Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Guiding a team that's as passionate about our goals as you are. Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

Responsibilities

  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Your leadership will be the cornerstone of the store's success, Having the Right People in the right place at the right time.
  • Create a safe environment for your team and ensure all policies and procedures are followed. Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Guiding a team that's as passionate about our goals as you are. Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

FAQs

What is the primary role of a Store Manager Designate?

The primary role of a Store Manager Designate is to lead, inspire, and excel in creating amazing value every day, while shaping the experiences of both the team and customers.

What qualifications can I pursue as a Store Manager?

As a Store Manager, you have the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.

How is work-life balance managed in this role?

Rota’s are scheduled four weeks in advance, promoting a culture that cares for your life outside of work.

What kind of induction and training can I expect?

You will receive a comprehensive induction plan along with opportunities to complete in-house development programmes to set you up for success.

Are there any family-friendly benefits?

Yes, we offer enhanced family-friendly benefits among other advantages like life assurance.

What types of discounts are available to colleagues?

Colleagues receive a 10% in-store discount along with exclusive discounts through our colleague benefits online portal.

How does the company recognize and reward colleagues?

There are all year-round initiatives to recognize and reward colleagues for their contributions.

What is expected of me regarding customer service?

You are expected to coach and guide your store teams to ensure everyone provides the highest levels of customer service and an excellent experience during every customer interaction.

How does the Store Manager contribute to commercial objectives?

The Store Manager guides a passionate team, ensuring they understand their contributions to the store's commercial objectives through strategic sales and operational efficiency.

What is the company's approach to colleague development?

The company focuses on not just managing a team but developing people through upward growth and internal opportunities.

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.