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Store Manager - Gloucester Quays

  • Job
    Senior Level
  • Hospitality & Retail
  • Gloucester

AI generated summary

  • You need retail management experience, strong leadership skills, passion for customer service, drive for sales, problem-solving abilities, and visual merchandising experience. Good luck!
  • You will lead, motivate, and develop the store team, drive sales, manage budgets and inventory, maintain visual presentation, uphold company standards, conduct performance reviews, ensure customer service excellence, and maintain a safe environment.


  • Previous Retail management or supervisory experience essential.
  • Strong leadership, communication, and organisational skills.
  • A passion for delivering outstanding customer service.
  • Ability to drive sales and manage store profitability.
  • Effective decision-making and problem-solving skills.
  • Visual Merchandising experience preferable.


  • Lead, motivate, and develop the store team to achieve monthly business objectives.
  • Ensure exceptional customer service is delivered consistently.
  • Drive store sales and manage budgets to meet financial targets.
  • Oversee stock levels, orders, and inventory accuracy.
  • Maintain high standards of visual presentation and store layout to improve sales via product layout, grouping and internal/external display.
  • Ensure all company policies, procedures, and operational standards are adhered to.
  • Conduct regular performance reviews and provide feedback and training to employees.
  • Maintain a safe and secure environment for employees and customers.
  • To carry out additional duties when and where necessary (including attending Brand product launches).


What are the main responsibilities of the Store Manager at Berghaus Outlet Store in Gloucester Quays?

The main responsibilities of the Store Manager include overall management of the store, ensuring high levels of customer service, and driving sales to meet targets.

What brands does Pentland Brands own?

Pentland Brands owns Berghaus, Speedo, Canterbury, Endura, Mitre, and Kickers.

What kind of work culture can be expected at Pentland Brands?

At Pentland Brands, we celebrate differences, give everyone the freedom to innovate and grow, and focus on being consumer-centric and improving our performance. We aim to create an exceptional place to build brands and careers.

What is the mission of Pentland Brands?

The mission of Pentland Brands is to create brands that make life better, form emotional connections with consumers, and have a positive impact on people and the planet.

Building a family of brands, for the world to love, generation after generation.

Fashion & Arts
Founded Year

Mission & Purpose

Pioneering brands that make life better. We are Pentland Brands, a global family business bringing some of the most loved sports, outdoor and lifestyle brands to millions of people around the world. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, SeaVees, KangaROOS and Red or Dead. We’re the footwear and apparel licensee for Kickers in the UK. We also have a joint venture partnership with Lacoste for footwear. All our brands have their own unique identities and every one of them is powered by Pentland. We have around 1,400 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future. We celebrate difference and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do. At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way: - Success is a team game - With clarity and courage - Better as standard - In good conscience


  • Building a positive business

    Our teams are united in taking action for people and planet. We focus on creating products our consumers are proud to wear, by supporting workers in our supply chain, helping our own people to achieve their best, and giving back to our communities. We have three employee positive business squads, which drive how we take action across areas including sustainability, charity, diversity and inclusion.

  • Health & wellbeing

    Other benefits we offer include a one hour time-out every day, an employee assistance programme for confidential advice and access to counsellors, D&I support squads, social events and give-back days.

  • Career development

    We help our people reach their potential through programmes such as unlimited access to LinkedIn Learning, regular speaker sessions and sponsorship or study support to colleagues looking to achieve their further education ambitions.

  • Rewards & recognition

    We offer generous discounts across our brands, so you can enjoy the outdoors in Berghaus or bring tennis chic to the streets in ellesse.

  • Hybrid & flexible working

    We understand that balance is important, whether you’re based in one of our global offices or working from home. All our offices are designed to be creative environments for our people to thrive. We also make space for our people to work flexibly where they can, in a way that’s right for them.