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Store Manager - Inmotion Luton

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WHSmith

11d ago

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You must have 5 years of references, a current store manager role, confidence in leading teams, strong people development skills, and stakeholder management experience in a fast-paced environment.
  • You will guide your team, track performance, support development, engage with local opportunities, and ensure store standards and safety are maintained.

Requirements

  • 5 years continuous references (professional/educational/personal gap reference) to gain an Airside Airport Security Pass
  • Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
  • Photographic ID I.E Passport or UK Driving Licence
  • Current Store Manager (or equivalent) in a fast-paced retail or similar environment – ideally from a customer sales background, but not essential
  • Confidence in energising, influencing and motivating store management and teams to deliver exceptional service and performance
  • Organised, proactive and someone who thrives in a fast-paced retail environment
  • Experience in managing the employee lifecycle from recruitment, onboarding and ongoing performance reviews
  • Proven people development experience, focused on fostering a supportive, productive, efficient and inclusive environment
  • Strong stakeholder management experience, able to influence and communicate with your team, peers, head office colleagues and senior stakeholders with gravitas and conviction

Responsibilities

  • - Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
  • - Keeping teams up to date on stores business performance and New Product Launches
  • - Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome
  • - Playing a key role to make sure your colleagues are supported, set clear and measurable targets, which are reviewed regularly, and ensure team members are aware of their performance
  • - Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement
  • - Having a robust people and succession plan in place and work with the Region to support people development and succession planning, including review and development plans for all colleagues
  • - Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally

FAQs

What are the key responsibilities of a Store Manager at InMotion Luton?

A Store Manager at InMotion Luton is responsible for leading the team, delivering excellent customer service, ensuring store performance, creating a supportive work environment, managing people development, and maintaining operational standards and safety compliance.

What qualifications are required to apply for this position?

Applicants should have experience as a Store Manager or equivalent in a fast-paced retail setting, with a focus on customer sales. Additionally, strong leadership, organizational skills, and experience in managing the employee lifecycle are desired.

What is the working schedule for this role?

The position is full-time, requiring 39 hours a week, and the schedule may include shifts that accommodate airport operating hours.

Is there support available for employee well-being?

Yes, WHSmith offers an Employee Assistance Programme that provides support and guidance for physical, mental, and financial well-being.

What benefits do employees receive apart from salary?

Employees benefit from a competitive salary, a pension scheme, 33 days of holiday (including bank holidays), discounts of up to 50% from various retail partners, and additional deals for leisure activities.

Are there special requirements for working in an airport environment?

Yes, candidates must provide 5 years of continuous references, pass a Criminal Records Bureau Check, and provide photographic ID such as a passport or UK driving licence to gain an Airside Airport Security Pass.

What qualities does InMotion expect from its Store Managers?

InMotion seeks Store Managers who can energize and motivate their teams, thrive in fast-paced environments, demonstrate strong stakeholder management abilities, and promote a supportive and inclusive workplace culture.

Is the position permanent?

Yes, this Store Manager role is a permanent position.

Where is the InMotion Luton location situated?

The InMotion Store Manager position is located at Luton Airport in Bedfordshire, UK, with the postal code LU2 9LY.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.