Logo of Huzzle

Home

Matches

Explore

Manage

Store Manager (m/w/d)

image

Foot Locker

24d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Oberhausen

AI generated summary

  • You need at least 2 years of leadership experience in retail, strong customer focus, creativity, problem-solving skills, integrity, and flexible availability for evenings and weekends.
  • You will coach and motivate your team, ensure high customer service standards, manage recruitment and training, monitor KPIs for profitability, and maintain visual merchandising and product knowledge.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 2 Jahren Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, um eine Top-Leistung zu inspirieren und außergewöhnlichen Kundenservice zu bieten
  • Umsetzung der Standards bei Rekrutierung, Einstellung, Schulung, Kundenservice, visuellem Merchandising und Ladenbetrieb
  • Umsetzung von Plänen zum Einsatz wichtiger Leistungsindikatoren, um die Profitabilität zu maximieren
  • Markenloyalität verstärken, indem das Team befähigt wird, eine natürliche und individuelle Erfahrung für Kunden zu schaffen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung und Geschäftspartnern des Unternehmens agieren
  • Hält ein hohes Niveau der Kundenorientierung aufrecht und leitet durch Vorbildfunktion mit klarer und überzeugender Kommunikation
  • Stellt sicher, dass visuelle Direktiven und Standards beibehalten werden
  • Leidenschaft für die Vermittlung von Produktkenntnis an Mitarbeiter und wie dieses Wissen bei der Kundenerfahrung eingesetzt wird

FAQs

What qualifications do I need to apply for the Store Manager position?

You need proven leadership skills with at least 2 years of experience in a customer-facing sales environment, strong cognitive and mathematical skills, and a commitment to exceptional customer service.

Is prior experience in retail necessary?

Yes, at least 2 years of experience in a sales environment with customer contact is required.

What are the main responsibilities of a Store Manager?

Key responsibilities include coaching and motivating the team, implementing company standards in various operational areas, maximizing profitability, and maintaining high levels of customer orientation.

Are there opportunities for career growth in this role?

Yes, as a Store Manager, you will have opportunities for career growth through coaching and developing your team and successfully implementing business strategies.

What should I expect regarding work hours and availability?

You should have flexible availability, including evenings, weekends, and holiday times, as the role requires it.

What skills are needed to succeed in a fast-paced retail environment?

Creativity, versatility in responding to changing demands, strong problem-solving skills, and effective decision-making are crucial for success in this role.

How important is customer service in this position?

Exceptional customer service is a top priority, and you'll be responsible for motivating your team to deliver a great customer experience consistently.

Will I receive training for this position?

Yes, training is part of the role, and you'll be responsible for the recruitment, onboarding, and training of team members.

Can I pursue this position if I have a background in a different industry?

While retail experience is preferred, relevant skills in leadership, team management, and customer service from other industries may be considered.

Is teamwork emphasized in this role?

Yes, you'll need to foster a team-oriented environment to inspire top performance and provide a cohesive customer experience.

image

Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.