FAQs
What qualifications are required for the Store Manager position?
Candidates should have proven leadership skills with at least 2 years of experience in a customer-facing sales environment, confidence in delivering exceptional customer experiences, and strong cognitive and mathematical abilities including problem analysis and financial analysis.
Is previous retail management experience necessary?
Yes, at least 2 years of experience in a sales environment with customer contact is required.
What are the primary responsibilities of the Store Manager?
Key responsibilities include coaching and motivating the team, implementing company standards in recruitment and training, maximizing profitability through key performance indicators, and ensuring excellent customer service and visual merchandising.
What type of work environment can I expect?
The role is in a fast-paced omni-channel retail environment, requiring adaptability to changing demands and opportunities.
Are there flexible schedule requirements for this position?
Yes, candidates must have flexible availability, including evenings, weekends, and holiday periods.
How does the Store Manager engage with team members?
The Store Manager coaches and motivates team members to inspire top performance and deliver exceptional customer service through clear and persuasive communication.
Is there an emphasis on customer service in this role?
Yes, maintaining a high level of customer orientation and leading by example is crucial in this position.
Will I be expected to provide product knowledge training to staff?
Yes, the Store Manager is responsible for conveying product knowledge to employees and demonstrating how it enhances the customer experience.