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Store Manager (m/w/d), Spandau Arcaden

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Foot Locker

26d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You need proven leadership skills with 2 years in retail, confidence in customer engagement, creativity for rapid changes, strong analytical abilities, high ethics, and flexible availability.
  • You will coach and motivate your team, ensure top customer service, oversee recruitment and training, maximize profitability, maintain visual standards, and enhance brand loyalty.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 2 Jahren Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, um eine Top-Leistung zu inspirieren und außergewöhnlichen Kundenservice zu bieten
  • Umsetzung der Standards bei Rekrutierung, Einstellung, Schulung, Kundenservice, visuellem Merchandising und Ladenbetrieb
  • Umsetzung von Plänen zum Einsatz wichtiger Leistungsindikatoren, um die Profitabilität zu maximieren
  • Markenloyalität verstärken, indem das Team befähigt wird, eine natürliche und individuelle Erfahrung für Kunden zu schaffen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung und Geschäftspartnern des Unternehmens agieren
  • Hält ein hohes Niveau der Kundenorientierung aufrecht und leitet durch Vorbildfunktion mit klarer und überzeugender Kommunikation
  • Stellt sicher, dass visuelle Direktiven und Standards beibehalten werden
  • Leidenschaft für die Vermittlung von Produktkenntnis an Mitarbeiter und wie dieses Wissen bei der Kundenerfahrung eingesetzt wird

FAQs

What qualifications are needed for the Store Manager position?

Candidates should have proven leadership skills with at least 2 years of experience in a customer-facing retail environment, strong cognitive and mathematical abilities, and a commitment to exceptional customer service.

What are the key responsibilities of a Store Manager?

Key responsibilities include coaching and motivating the team, implementing company standards for recruitment, training, and customer service, maximizing profitability through performance indicators, and maintaining high levels of customer orientation.

Is previous retail experience required?

Yes, a minimum of 2 years of experience in a sales environment with customer contact is required.

What is the working schedule for the Store Manager?

The Store Manager must have flexible availability, including evenings, weekends, and holidays.

What skills are important for this position?

Important skills include confidence in delivering exceptional customer experiences, creativity in responding to changes, strong problem-solving abilities, and high ethical standards.

Will I receive training for this role?

Yes, training will be provided to ensure you can effectively lead and develop your team and implement corporate strategies.

Is customer service a significant part of this job?

Yes, delivering a great customer experience is a key focus of the Store Manager role.

Will I need to manage visual merchandising?

Yes, part of your responsibilities will include ensuring visual directives and standards are maintained.

How do I apply for this position?

Interested candidates should submit their applications through the company’s career portal or authorized job listing sites.

Can I expect opportunities for professional development?

Yes, the role emphasizes coaching and development of team members, which may include opportunities for your own professional growth as well.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.