FAQs
What is the location of the Store Manager position?
The Store Manager position is located at the Vodafone Filiale in Hamburg, specifically in the Elbe-Einkaufszentrum.
Is this position permanent or temporary?
This position is temporary, with a contract duration until December 31, 2025, as a parental leave replacement.
What qualifications are required for the Store Manager role?
A completed commercial or business education is required, along with at least 4 years of experience in retail, telesales/telemarketing, or customer operations. Alternatively, a completed degree with a minimum of 2 years of experience is acceptable.
What skills are essential for this position?
Essential skills include leadership experience, strong knowledge of telecommunications solutions, a good understanding of sales methodologies and techniques, and fluent German language skills (C1 according to GER).
What are the working hours for this position?
This position can be performed in full-time or near-full-time part-time (at least 30 hours per week).
What benefits does Vodafone offer for this role?
Vodafone offers attractive compensation, holiday and Christmas bonuses, a pension plan with retirement benefits, opportunities for continuous professional development, work-life balance support, and discounts on products for employees.
Is Vodafone an inclusive employer?
Yes, Vodafone promotes diversity and inclusion and encourages applications from people with disabilities, ensuring equal opportunities for all candidates.
What are the main responsibilities of the Store Manager?
Main responsibilities include leading staff, coaching sales processes, managing store performance and compliance, enhancing customer satisfaction, and analyzing fields for improvement.
How is the hiring process structured?
The hiring process typically involves an application review, possible interviews, and assessments to match the candidate’s qualifications with the requirements of the role.
Does this position require knowledge of telecom products?
Yes, very good knowledge of telecommunications solutions is required for the position.