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Store Manager own Stores (m/w/d) für die Vodafone Filiale in Potsdam

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Vodafone

10d ago

  • Job
    Full-time
    Mid Level
  • Potsdam

AI generated summary

  • You need a commercial qualification, 4 years in retail or related fields, leadership skills, telecom knowledge, sales expertise, and fluent German (C1).
  • You will lead and coach staff, ensure compliance with regulations, drive sales performance, enhance customer satisfaction, and implement selling initiatives in the store.

Requirements

  • Eine abgeschlossene kaufmännische oder betriebswirtschaftliche Berufsausbildung
  • Mindestens 4 Jahre Berufserfahrung im Einzelhandel, Telesales/Telemarketing oder Customer Operations-Bereich oder alternativ ein abgeschlossenes Studium und mind. 2 Jahre Berufserfahrung
  • Erfahrung und Talent für die Führung von Mitarbeiter:innen
  • Sehr gute Kenntnisse über Telekommunikationslösungen
  • Sehr gutes Verständnis über Vertriebsmethodiken/-techniken
  • Fließende Deutschkenntnisse in Wort und Schrift (C1 nach GER)

Responsibilities

  • Du verantwortest als Store Manager own Stores (m/w/d) die disziplinarische und fachliche Führung der Mitarbeitenden in Deiner Filiale.
  • Du bist zuständig für das Coaching von Verkaufsabläufen in der Filiale und gibst erfolgreiche Vertriebstechniken an das Team weiter.
  • Du verantwortest die Ergebnissteuerung und somit die Zielerreichung der Filiale.
  • Du sorgst für einen ordnungsgemäßen Betrieb und Außenauftritt der Filiale unter Berücksichtigung und Sicherstellung der Einhaltung gesetzlicher Bestimmungen, der Vodafone Retail Guidelines, sowie der Warenbestands- und Kassenrichtlinien.
  • Du initiierst Maßnahmen zur Steigerung der Kundenzufriedenheit im Rahmen der Vorgaben.
  • Du analysierst Handlungsfelder und forcierst proaktiv die nachhaltige Behebung.
  • Du initiierst Maßnahmen zur Steigerung der Kundenzufriedenheit und entwickelst verkaufsfördernde Maßnahmen.

FAQs

What are the main responsibilities of a Store Manager at Vodafone in Potsdam?

As a Store Manager, you will be responsible for the disciplinary and professional leadership of employees, coaching sales processes, managing the store's performance, ensuring compliance with legal and company standards, improving customer satisfaction, and proactively addressing action fields.

What qualifications are required for this position?

Candidates must have a completed commercial or business management vocational training, at least 4 years of experience in retail or related fields, or an equivalent degree with at least 2 years of experience, along with leadership experience and strong knowledge of telecommunications solutions.

Is there a specific language requirement for this role?

Yes, fluency in German (C1 according to the Common European Framework of Reference for Languages) is required in both spoken and written form.

What is the work schedule for the Store Manager position?

This position can be executed either full-time or part-time (at least 30 hours per week).

Does Vodafone offer any benefits for employees?

Yes, Vodafone offers attractive compensation including vacation and Christmas bonuses, a company pension plan, opportunities for further education and training, support for work-life balance, and special employee discounts on products.

Is diversity and inclusion important at Vodafone?

Yes, Vodafone celebrates and promotes diversity and inclusion, ensuring that there is no place for discrimination based on various factors including ethnicity, gender identity, sexual orientation, and more.

Can I apply for this position if I have a disability?

Yes, Vodafone encourages applications from individuals with disabilities and will consider them particularly in cases of equal qualification.

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan