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Store Manager - Pune

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Aditya Birla Group

14d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Kolkata

AI generated summary

  • You must manage store sales, operations, and team, ensure stock levels, achieve targets, handle cash reporting, maintain compliance, and execute visual merchandising standards.
  • You will manage store operations, drive sales, ensure customer service excellence, oversee inventory and cash management, and maintain compliance with company guidelines and standards.

Requirements

  • Job Requirements
  • Independent store sales, operations and team management
  • Coordinate closely with HO for stocks, collaterals, reimbursements, reports
  • Inputs to drive walk-ins, achieve higher % conversions, promote tailoring revenues and consistently provide superior shopping experience
  • Monthly value targets and retail KPI achievement
  • Cash & credit sales management and daily deposit with reporting
  • Managing all aspects of store operations as per guidelines and scoring high in retail audits and mystery shopping programs
  • To play key role in maintaining optimum and relevant stock levels, ensure regular & timely replenishment/refill orders and reverse logistics to deliver freshness to consumers at all times
  • Ensure daily cash deposit and collection reconciliation. Prepare and share daily collection MIS and other reports as required
  • 100% billing on POS and ensure compliance on POS & CRM software. Prepare and share reports as per the frequency set by Company
  • Ensure tailoring services as per SOP at all times and maintain quality and timelines
  • Ensure VM guideline is followed on a daily basis and festive VM plans are executed as per specific guidelines and pictures shared with retail team

Responsibilities

  • This position is required to deliver revenues, provide best-in-class customer service, motivate store sales team and manage all store operations as per Company guidelines.
  • Independent store sales, operations and team management
  • Coordinate closely with HO for stocks, collaterals, reimbursements, reports
  • Inputs to drive walk-ins, achieve higher % conversions, promote tailoring revenues and consistently provide superior shopping experience.
  • Monthly value targets and retail KPI achievement
  • Cash & credit sales management and daily deposit with reporting
  • Day wise target split, sales staff wise allocation, daily monitoring, balance to go plan, retail KPI tracking
  • Managing all aspects of store operations as per guidelines and scoring high in retail audits and mystery shopping programs
  • To play key role in maintaining optimum and relevant stock levels, ensure regular & timely replenishment/refill orders and reverse logistics to deliver freshness to consumers at all times
  • Ensure daily cash deposit and collection reconciliation. Prepare and share daily collection MIS and other reports as required.
  • 100% billing on POS and ensure compliance on POS & CRM software. Prepare and share reports as per the frequency set by Company.
  • Ensure tailoring services as per SOP at all times and maintain quality and timelines.
  • Ensure VM guideline is followed on a daily basis and festive VM plans are executed as per specific guidelines and pictures shared with retail team.

FAQs

What is the main purpose of the Store Manager position?

The main purpose of the Store Manager position is to deliver revenues, provide best-in-class customer service, motivate the store sales team, and manage all store operations in accordance with company guidelines.

What are the key challenges faced in this role?

The key challenges include independent store sales and operations management, coordinating with the head office for stock and reports, driving walk-ins and conversion rates, achieving monthly targets, and managing cash and credit sales.

How are monthly sales targets determined and monitored?

Monthly sales targets are determined by day-wise target splits, allocation among sales staff, and daily monitoring of progress towards achieving the balance of the target plans while tracking retail KPIs.

What is required for store operations and adherence to SOP?

It is required to manage all aspects of store operations according to company guidelines and to score highly in retail audits and mystery shopping programs.

How is inventory management handled?

The Store Manager plays a key role in maintaining optimum stock levels, ensuring timely replenishment and reverse logistics to deliver fresh products to consumers at all times.

What are the responsibilities regarding cash management?

Responsibilities include ensuring daily cash deposits, reconciling collections, and preparing and sharing daily collection MIS and other reports as required.

What is expected for POS, CRM, and reporting?

It is expected to ensure 100% billing on POS, compliance with POS and CRM software, and prepare and share reports as per the frequency set by the company.

How are tailoring services managed?

Tailoring services are to be ensured as per SOP at all times while maintaining quality and adhering to timelines.

What is involved in product display and Visual Merchandising (VM)?

The Store Manager is responsible for ensuring that VM guidelines are followed daily and executing festive VM plans as per specific guidelines provided to the retail team.

What skills are important for a Store Manager in this role?

Important skills include sales and operations management, effective communication and coordination, strong analytical abilities for tracking KPIs, cash management, inventory control, and teamwork and leadership capabilities.

Aditya Birla Group

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

We are Big In Your Life. A journey like no other. Offering innovative products and services, reaching out to millions globally, adding value and adding purpose. As a global industrial powerhouse, we impact millions of lives daily. A global conglomerate, Aditya Birla Group is in the League of Fortune 500, anchored by an extraordinary force of over 187,000 employees belonging to 100 nationalities across 41 countries. We are Big In Your Life through a myriad of offerings, from aluminium beverage cans to construction materials, fashion wear, tyres and plastics, voice and data services, and much more. Our seven decade-long growth journey is underpinned by our philosophy of responsible business practices and stakeholder value creation. Today, Aditya Birla Group businesses are global powerhouses across sectors such as metals, pulp and fibre, chemicals, textiles, carbon black, telecom and cement. Our overseas operations across North America and South America, Europe, Africa and Asia account for 50% of the Group's revenues. We are an employer of choice and were named the 'AON Best Employer in India' for 2018 - the third time in the last seven years.