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Store Manager - Retail Apparel store

  • Job
    Full-time
    Senior Level
  • Facilities Management

AI generated summary

  • You need a graduation degree, 6+ years of experience, strong customer focus, Excel proficiency, and good communication, analytical, and presentation skills. Ability to work under pressure is essential.
  • You will manage revenue, inventory, compliance, and training, while optimizing sales, minimizing expenses, and implementing SOPs to enhance customer experience and team performance.

Requirements

  • Education Qualifications: Graduation
  • Experience: 6 Yr's Minimum
  • Functional / Behavioral Competencies Required To Execute The Role
  • FUNCTIONAL COMPETENCIES
  • Ability to work under pressure
  • Number proficiency
  • Customer Centricity
  • Excel Knowledge
  • BEHAVIORAL COMPETENCIES
  • Good communication skills
  • Analytical & Presentation Skills

Responsibilities

  • Achieve revenue, gross margin
  • Control inventory level and shrinkage
  • Adhere to Mockshop guidelines
  • 100% SOP Implementation
  • Statutory Compliance
  • Achieve AOP
  • SOP Implementation and Adherence in department
  • People Management
  • Inventory control
  • Competition update
  • Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF)
  • Increase margins and minimize expenses
  • Control shrinkage
  • Achieve higher average transaction value per customer
  • Control Attrition
  • Product knowledge, brand differentiation
  • Optimize manpower resource for category
  • Functional and behavioral training
  • Update category and store associates on latest development in new product/brands and presentation/selling technique
  • SOP Implementation and Adherence in department
  • Achieve targeted ATS(Available to Ship) and Conversion
  • Mystery Shopping Findings and Improvement
  • Gather consumer data for feedback
  • Adhere to Mockshop guidelines

FAQs

What is the primary role of the Store Manager in this position?

The primary role of the Store Manager is to oversee daily operations, ensure exceptional customer service, and drive departmental performance in alignment with company objectives.

What qualifications are required for the Store Manager role?

The Store Manager position requires a graduation degree and a minimum of 6 years of experience in retail management.

What are the key responsibilities of a Store Manager?

Key responsibilities include achieving revenue targets, controlling inventory levels, implementing SOPs, managing staff, and ensuring compliance with company policies and statutory regulations.

How does Reliance Retail measure the performance of its Store Managers?

Performance is measured through various KPIs such as achieving revenue, gross margin, controlling shrinkage, and implementing SOPs effectively.

What competencies are important for success in this role?

Important competencies include the ability to work under pressure, number proficiency, customer centricity, and good communication skills.

What opportunities for career advancement exist for the Store Manager?

The possible next role movement for a successful Store Manager is to Cluster Manager.

What types of training will the Store Manager be responsible for?

The Store Manager will be responsible for providing functional and behavioral training to optimize manpower resources and enhance product knowledge among staff.

What locations are available for this Store Manager position?

The Store Manager position is available in Khamgaon, Akola, Buldhana, and Chandrapur.

Are there any specific software skills required for this role?

Yes, proficiency in Excel is required for the Store Manager role to support financial planning and performance analysis.

What measures are taken to control attrition in the store?

The Store Manager will be responsible for optimizing manpower resources, providing effective training, and creating a positive work environment to control attrition.

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.