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Store Manager Shop in Shop Serrano Madrid (f/m/x)

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Hugo Boss

9d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail

AI generated summary

  • You have 3-5 years of retail management experience, excellent English, strong leadership skills, and a track record in KPIs. You’re flexible, commercially savvy, and eager to develop.
  • You will drive team performance, coach and develop staff, implement customer-focused strategies, ensure policy adherence, and monitor market trends to support growth and loyalty.

Requirements

  • Previous experience as a Store Manager in the retail sector for 3-5 years (Luxury Retail is a plus).
  • Experience in ECI or premium retail shopping centers.
  • High level of English, Advanced C1. Essential, a level test will be conducted.
  • Experience managing teams.
  • Experience managing KPIs and Action Plans.
  • Immediate availability.
  • Staffing: approximately 5-7 people.
  • Permanent contract, full-time position of 40 hours.
  • Previous experience in a similar management role within a fashion and lifestyle retail environment.
  • Excellent leadership and people management skills to lead, motivate, train and develop the team through active management.
  • Ability to be flexible and adaptable to the need of the business.
  • Demonstrate strong commercial acumen and brand knowledge.
  • Willingness to constantly learn & develop.
  • Excellent communication skills at all levels, both written and verbal.
  • Experience in networking & building relationships.

Responsibilities

  • Accountable for driving the team to achieve the location’s performance targets and KPIs and define action plans for short and long term target achievements
  • Coaching, developing and appraising of the team
  • Effective recruiting and succession planning as well as networking
  • Implement and maintain a customer centric mindset to build a loyal customer base
  • Drive the use of all available tools and ensure procedures are executed and policies followed
  • Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Area Manager and retail team

FAQs

What is the location of the Store Manager position?

The Store Manager position is located in Madrid-Serrano, specifically within El Corte Inglés.

What is the required experience for the Store Manager role?

Candidates are required to have 3-5 years of previous experience as a Store Manager in the retail sector, with luxury retail experience being a plus.

Is knowledge of other languages required for this position?

Yes, a high level of English (Advanced C1) is essential, and a level test will be conducted.

What is the team size that the Store Manager will be responsible for?

The Store Manager will be responsible for staffing approximately 5-7 people.

What type of contract is offered for this position?

A permanent contract is offered for this role.

What are the working hours for this Store Manager role?

This is a full-time position requiring 40 hours per week.

What kind of benefits does HUGO BOSS offer to employees?

HUGO BOSS offers a competitive fixed and variable salary, commissions based on site billing, DKV insurance from the first year, a 50% discount on the HUGO BOSS brand, and growth plans within the company at national and international levels.

What qualities are essential for a successful Store Manager at HUGO BOSS?

Essential qualities include excellent leadership and people management skills, strong commercial acumen, flexibility and adaptability, willingness to learn and develop, and excellent communication skills.

Are there career growth opportunities within HUGO BOSS?

Yes, HUGO BOSS offers growth plans within the company at both national and international levels.

What is the focus of the Store Manager's role?

The focus of the Store Manager's role is to lead and coach team members to achieve performance targets and KPIs while ensuring excellent customer service.

Hugo Boss

Take the next step and find the perfect job for you – What's your HUGO BOSS?

Retail & Consumer Goods
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.