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Store Manager - Toronto Premium Outlets

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Psycho Bunny

Aug 7

  • Job
    Full-time
    Senior Level
  • Halton Hills

AI generated summary

  • You need 5+ years of retail management experience, a flexible schedule for nights, weekends, and holidays, and strong communication skills to promote a customer-focused culture.
  • You will foster an inclusive team culture, develop staff, enhance customer loyalty, manage store visuals, and oversee financial performance while ensuring an optimal guest experience.

Requirements

  • We require a minimum of 5 years of retail store management experience.
  • You must be able to work a flexible schedule, including nights, weekends and holidays.
  • You have strong communication skills and the ability to foster a customer-focused selling culture.

Responsibilities

  • - Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests by establishing a vision for the store based on key metrics and initiatives and cascading these to all team members.
  • - Establish supportive and productive relationships with all team members, focusing on personal and professional development by ensuring a spirit of collaboration among store team members to ensure an optimal guest experience that values guests time and supports store operations to achieve goals.
  • - Build a delighted and loyal customer base through customer clienteling by analyzing customer profiles, buying trends, and competitive information and supporting team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs (e.g., buy online pick up in-store, phone sales, and ship from store options).
  • - Ensure execution and maintenance of all visual directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunnys standards while you execute high-level quarterly and annual planning for the store with respect to strategy, and budget and manage the whole store profit and loss (P&L) in accordance with sales goals and Budget(sales, budget, etc.) as well as all applicable policies, procedures, laws or regulations.

FAQs

What are the key responsibilities of the Store Manager?

The Store Manager is responsible for managing sales culture, achieving sales and profitability goals, ensuring a high customer experience, and overseeing store operations, including visual presentation and profit and loss management.

What qualifications are required for the Store Manager position?

A minimum of 5 years of retail store management experience is required. Additionally, strong communication skills and the ability to foster a customer-focused selling culture are essential.

What kind of work schedule can I expect in this role?

You will need to work a flexible schedule, which includes nights, weekends, and holidays.

What kind of team environment does Psycho Bunny promote?

Psycho Bunny promotes a respectful and inclusive team environment that celebrates differences and encourages collaboration among team members to enhance the guest experience.

What benefits does Psycho Bunny offer to employees?

Employees receive group insurance coverage (health, dental, vision), a generous 401K match, an Employee/Family Assistance Program (EFAP), a casual dress code, two weeks of vacation, five wellness days, and an employee discount.

How does Psycho Bunny ensure a positive guest experience?

The Store Manager builds a loyal customer base through clienteling, analyzing customer profiles, and coaching team members to assess guest needs and provide excellent service.

How does the Store Manager contribute to Psycho Bunny's growth?

The Store Manager plays a crucial role by taking ownership, driving change, and implementing strategies that align with the company’s rapid global expansion and performance goals.

Will I have the opportunity to develop my skills?

Yes, the role offers opportunities for personal and professional development as part of a high-performance environment where your contributions will be valued.

What does the store's visual presentation involve?

The Store Manager is responsible for ensuring that all visual directives are executed and maintained, guaranteeing that the store's visual presentation meets or exceeds Psycho Bunny's standards.

What kind of culture does Psycho Bunny strive to create?

Psycho Bunny strives to create a creative community that is inclusive, forward-thinking, and supportive, allowing team members to voice their opinions and contribute to the brand's development.

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Psycho Bunny

Premium men’s-first lifestyle apparel brand From Montreal Color is in our blood

Fashion & Arts
Industry
501-1000
Employees
2005
Founded Year

Mission & Purpose

Can you imagine a world without color? We can’t. In a world in which trust and optimism are in steep decline, we declare our commitment to the luminous world of color—a realm where emotions are encouraged, beauty is celebrated and joy is manifested. We believe in the power of color to help change, transform and make the world a happier place. From Montreal, Psycho Bunny is a Premium men’s-first lifestyle apparel brand. We set out to design and make the world’s most luxurious, most comfortable and most stylish Polo made in Peru with the world’s best Pima Cotton. Our collection today spans all types of clothes helping to dress the world from early childhood to adulthood and for every occasion. Color is in our blood