FAQs
What is the role of the Store Manager at Pandora?
The Store Manager serves as the ultimate Pandora ambassador, fully immersing themselves in the brand, culture, and product while delivering exceptional customer experiences and coaching a team of Assistant Store Managers and Retail Assistants.
What experience is required for this position?
Candidates should have at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
What skills are essential for the Store Manager role?
Key skills include strong leadership abilities, effective communication skills, business acumen, analytical thinking, and the ability to recruit, retain, and develop talented teams.
What benefits do Store Managers receive?
Benefits include a generous staff discount on Pandora products, a day off on your birthday, opportunities for development, subsided health insurance, a retail bonus scheme, an employee assistance program, and a jewellery allowance.
Is training provided for new Store Managers?
Yes, there are opportunities for development, which includes training programs to help new Store Managers build their skills and knowledge.
What is the emphasis on team culture at Pandora?
The Store Manager is expected to develop a store culture filled with passion for the brand, encouraging team members to shine as extraordinary brand ambassadors.
How does performance evaluation work?
Performance issues and policy violations are identified and resolved in partnership with the Divisional Sales Manager and Human Resources, ensuring accountability for both individual and overall store performance.
What tools and software should a Store Manager be familiar with?
Store Managers should be knowledgeable about Microsoft Office 365 Suite, POS systems, and applicant tracking systems.
Is there any flexibility regarding adjustments during the interview process?
Yes, candidates who require reasonable adjustments during their interview(s) are encouraged to inform Pandora as soon as possible.
What is the recruitment philosophy at Pandora?
Pandora's recruitment procedures are designed to be transparent and clear, ensuring fair opportunities for all candidates by removing potential biases and discrimination.