FAQs
What are the key responsibilities of a Store Manager at Bailey Nelson?
Key responsibilities include team leadership, ensuring outstanding customer experience, driving financial performance, managing product inventory, overseeing store operations, maintaining clinical and professional standards, training and development of team members, and loss prevention.
What qualifications are required for the Store Manager position?
A minimum of 2-3 years of management experience is preferred, along with proven leadership skills, a track record of achieving sales targets, and the ability to motivate and inspire staff in a customer-centric work environment.
Is prior experience in optics necessary for this role?
While a basic understanding of optics is beneficial, it is not a strict requirement. A quick learner with a keen interest in optic products is welcome to apply.
Will I have to manage the store's financial performance?
Yes, as a Store Manager, you will be responsible for driving revenue growth, managing costs, reviewing P&L statements, and ensuring the store operates within its budget.
How will I be expected to lead the team?
You will be required to build and lead a high-performing team, inspire and motivate team members, provide coaching and training, and foster a culture of feedback and engagement.
Are there opportunities for training and development within the role?
Yes, you will facilitate ongoing training and development, utilizing Bailey Nelson-led optical and leadership programs, and conducting regular evaluations for team growth.
How important is customer service in this role?
Outstanding customer service is of utmost importance. You will lead the team to exceed customer expectations and ensure a positive experience throughout the customer journey.
Will I work directly with Optometrists?
Yes, cultivating a strong relationship with the store's Optometrist is essential for ensuring quality clinical service and effective handover of customers.
What makes this role at Bailey Nelson unique?
This role offers the unique opportunity to run your own business within the Bailey Nelson brand, focusing on team leadership, customer experience, and financial success while embodying the company's core values.
How do I apply for the Store Manager position?
To apply for the position, you can send in your resume as instructed in the job posting.