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Store Supervisor

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You need to be flexible with your working hours, including the ability to work shifts as required.
  • You will enhance customer experiences, train staff, monitor standards, manage deliveries, handle cash, communicate effectively, and organize daily operations.

Requirements

  • You will need to be as flexible in the hours you can work. We may require you to work shifts.

Responsibilities

  • Promoting the best experience for our customers
  • Training, supporting and developing your colleagues
  • Driving your individual development
  • Monitoring store standards and availability levels
  • Dealing with deliveries
  • Adhering to cash handling and security procedures
  • Communicating within the store at all levels
  • Planning and organising yourself and others

FAQs

What are the primary responsibilities of a Store Supervisor at Poundland & Dealz?

A Store Supervisor is responsible for opening or closing the store, managing shifts, delegating tasks, coaching colleagues, ensuring high store standards, dealing with deliveries, and adhering to cash handling and security procedures.

Is previous retail experience required for this role?

While previous retail experience is beneficial, it is not explicitly stated as a requirement. Candidates should demonstrate a willingness to learn and develop their skills.

What kind of training will I receive as a new Store Supervisor?

New Store Supervisors will undergo a four-week induction program to help them acclimate to their role and responsibilities.

Are there opportunities for career advancement within the company?

Yes, Poundland & Dealz offers apprenticeships and career development opportunities for colleagues looking to advance their careers.

What benefits are offered to Store Supervisors?

Benefits include a discount card, family-friendly benefits, loyal service awards, access to an exclusive discount portal, life assurance cover, health and wellbeing support, increasing holiday allowance, and an extra day off for birthdays.

What qualities are important for a Supervisor at Poundland & Dealz?

Important qualities include strong communication skills, the ability to motivate and support colleagues, flexibility in work hours, and a commitment to providing excellent customer service.

What is the company culture like at Poundland & Dealz?

The company culture is built on trust and respect, focusing on empowering colleagues, making work enjoyable, and ensuring a commitment to inclusion and sustainability.

Will I be required to work shifts?

Yes, flexibility in working hours is expected, and you may be required to work shifts.

How does Poundland & Dealz ensure a positive customer experience?

Supervisors play a key role in promoting the best experience for customers, maintaining store standards, and leading their teams to provide excellent service.

What should I expect during the hiring process for the Store Supervisor position?

The hiring process may include an interview where candidates are evaluated on their potential fit for the role, customer service skills, and leadership abilities.

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.