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Store Supervisor

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Ryman

4d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Kingston upon Hull

AI generated summary

  • You should be eager to develop, work well in a team, and embrace ongoing training and incentives while enjoying great benefits and support for mental health.
  • You will ensure excellent customer service, train colleagues, maintain visual standards, oversee security, motivate the team to meet sales KPIs, and manage operational issues.

Requirements

  • Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
  • A great Team to work with where you can progress and make a difference at all levels
  • Access to mental health first aiders
  • Ongoing incentives to reward your performance
  • Company Pension scheme
  • Apprenticeship scheme to continue your development
  • Generous discount at at TPRG and on our benefits hub

Responsibilities

  • Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
  • Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
  • Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically
  • Assist with the training of colleagues, utilising available tools to maximise the performance of the team
  • Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
  • Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
  • In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures
  • Motivate all colleagues to drive sales and to achieve required KPIs
  • Liaise with the Retail Support Centre should any issues need to be reported
  • Support with any weekly time sheets

FAQs

What is the weekly working hours for the Store Supervisor position?

The Store Supervisor position requires working 19 hours per week.

What kind of training will I receive as a Store Supervisor?

You will receive fantastic training to help you complete your role and be the best you can be, with options for continued development into more senior roles if you choose to progress within the business.

Is there an opportunity for career progression?

Yes, there is an opportunity for career progression within the business, with the potential to develop into more senior roles.

What are the key responsibilities of a Store Supervisor?

Key responsibilities include driving customer service, supporting the store management team, contributing to sales and revenue, ensuring effective visual merchandising, and acting as an ambassador for the Ryman brand.

Will I be responsible for training other team members?

Yes, you will assist with the training of colleagues and maximize the performance of the team using available tools.

What support systems are in place for mental health?

The company provides access to mental health first aiders to support employees' well-being.

Is there a pension scheme available?

Yes, there is a company pension scheme available to employees.

Will I receive discounts as part of my employment?

Yes, employees receive a generous discount at TPRG and on our benefits hub.

Are there equal opportunity policies in place at Ryman?

Yes, Ryman is an equal opportunities employer and is committed to recruiting a diverse workforce and creating inclusive teams, following the guidelines of the Equality Act.

Who is the founder of Ryman?

Henry J Ryman is the founder of Ryman, who opened the first store in London in 1893.

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials. What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit. So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.