FAQs
What are the primary responsibilities of a Store Supervisor at Poundland & Dealz?
Store Supervisors are responsible for supporting the Store and Assistant Managers, managing store processes, training and developing colleagues, overseeing customer service, maintaining store standards, handling deliveries, and ensuring adherence to cash handling and security procedures.
What does a typical day look like for a Store Supervisor?
A typical day for a Store Supervisor includes opening or closing the store, managing shifts, delegating tasks, coaching colleagues, and creating a welcoming store environment while ensuring high-quality customer service.
Is there a specific training program for new employees?
Yes, we offer a four-week induction programme for new employees to help them become familiar with their roles and responsibilities.
What benefits does Poundland & Dealz offer to Store Supervisors?
Benefits include a discount card, family-friendly benefits, loyalty service awards, access to an exclusive discount portal, career development opportunities, health and wellbeing support, and an increasing holiday allowance.
How many days of holidays do employees get and how does it increase?
Employees start with a holiday allowance that increases by one day each year, up to a maximum of 33 days.
Are Store Supervisors required to work on weekends or during flexible hours?
Yes, Store Supervisors are required to be flexible with their working hours, which may include weekends and shift work.
Does Poundland & Dealz provide opportunities for career advancement?
Yes, we offer apprenticeships and career development opportunities to help colleagues grow and advance within the company.
How does Poundland & Dealz ensure a positive work culture?
We focus on three core behaviors: loving our customers, caring for our colleagues, and protecting the pounds and euros. This fosters a fun, friendly, and supportive work environment for all employees.
Do employees get time off for their birthdays?
Yes, employees can take the day off on their birthday as an extra day of holiday.
What type of support is available for employee wellbeing?
We provide a health and wellbeing employee assistance program to support our team members.