FAQs
What is the role of a Store Supervisor at Poundland & Dealz?
The Store Supervisor provides day-to-day support to the Store and Assistant Managers by supervising store processes and procedures, ensuring a welcoming environment, training and guiding colleagues, and delivering excellent customer service.
What are the key responsibilities of a Store Supervisor?
Key responsibilities include promoting customer experience, training and developing colleagues, monitoring store standards, dealing with deliveries, adhering to cash handling and security procedures, and planning and organizing tasks.
What are the required working hours for a Store Supervisor?
The Store Supervisor needs to be flexible in their working hours, as shifts may be required.
What benefits does Poundland & Dealz offer its Store Supervisors?
Benefits include a four-week induction program, a 10% discount card for in-store purchases, family-friendly benefits, loyal service awards, exclusive discounts, apprenticeships, life assurance cover, health and wellbeing support, increasing holiday allowance, and a day off for birthdays.
What is the company culture like at Poundland & Dealz?
The company culture emphasizes providing amazing value, fostering an environment where colleagues can thrive, and is built on three core behaviors: loving customers, caring for colleagues, and protecting the pounds and euros.
Is prior experience required to apply for the Store Supervisor position?
While prior experience in retail or supervisory roles may be beneficial, enthusiasm and a commitment to delivering great customer service are also highly valued.
What kind of training can a new Store Supervisor expect?
A new Store Supervisor will undergo a four-week induction program designed to provide them with the necessary training and support to succeed in their role.
How does Poundland & Dealz support the development of its colleagues?
The company offers training, development opportunities, apprenticeships, and career growth pathways to support colleagues in their professional development.
Can I take time off for my birthday if I work at Poundland & Dealz?
Yes, you can take the day off as an extra holiday for your birthday each year.