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Store Supervisor

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Robert Dyas

Jul 3, 2024

Applications are closed

  • Job
    Part-time
    Junior & Mid Level
  • Hospitality & Retail
  • London

Requirements

  • As a 20 hour Store Supervisor you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Robert Dyas brand.

Responsibilities

  • Act as an ambassador for Robert Dyas and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
  • Contribute towards making Robert Dyas a go to place on the High Street by providing a consistent high level of customer service
  • Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the team
  • Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
  • Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
  • In the absence of the Store/Assistant Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.

FAQs

What is the primary responsibility of a Store Supervisor at Robert Dyas?

The primary responsibility of a Store Supervisor is to support the store management team in driving turnover and revenues while maintaining a strong focus on customer service and acting as an ambassador for the Robert Dyas brand.

How many hours will a Store Supervisor work each week?

A Store Supervisor will work 20 hours per week.

What training opportunities are available for Store Supervisors?

Store Supervisors will receive fantastic training to help them excel in their role, with the option to progress into a more senior role if they choose to develop within the business.

What type of team environment can Store Supervisors expect?

Store Supervisors can expect to work with a great team where they can progress and make a difference at all levels.

Are there any health and wellbeing resources available for employees?

Yes, employees have access to mental health first aiders as part of the company's commitment to health and wellbeing.

What incentives and benefits are provided to Store Supervisors?

Store Supervisors enjoy ongoing incentives to reward their performance, a company pension scheme, an apprenticeship scheme for continued development, and a generous discount at TPRG and on the benefits hub.

What are the key activities a Store Supervisor will engage in?

Key activities include promoting excellent customer service, training team members, ensuring security and accuracy of company systems, maintaining high visual merchandising standards, and overseeing the overall safety and performance of the store in the absence of the Store/Assistant Manager.

How does the role of Store Supervisor contribute to the success of Robert Dyas?

The Store Supervisor helps to create a high level of customer service, motivates the team to drive sales and achieve KPIs, and ensures the store operates in line with company policies, all of which contribute to the overall success of Robert Dyas.

What type of retailer is Robert Dyas?

Robert Dyas is a multiple channel retailer with nearly 100 stores in Southern England, offering a wide range of products including kitchenware, household items, gardening supplies, and more, alongside a strong online presence.

What makes this an exciting time to join Robert Dyas?

It is an exciting time to join Robert Dyas as the business is growing and developing its multi-channel capabilities while responding to the challenges of today's retail environment.

Robert Dyas - leading British home and garden retailer. Follow us for company news and career opportunities.

Retail & Consumer Goods
Industry
1001-5000
Employees
1872
Founded Year

Mission & Purpose

Robert Dyas is a UK-based retail company specialising in providing a wide range of household and garden products, including kitchen appliances, home essentials, DIY tools, and outdoor equipment. Their ultimate mission is to offer customers quality products that enhance everyday living while maintaining affordability. Robert Dyas' purpose is to make life easier and more enjoyable for individuals and families by offering a diverse selection of practical and innovative solutions for their homes and gardens.