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Strategic Account Manager, Colo & Hyperscale

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Vertiv

5d ago

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Johannesburg

AI generated summary

  • You need a bachelor’s degree, 10+ years in international sales (5+ in Colocation/Cloud), strong negotiation skills, strategic planning ability, and excellent relationship-building expertise.
  • You will build and maintain client relationships, promote products, manage negotiations, execute business plans, coordinate resources, monitor markets, and identify new opportunities.

Requirements

  • Bachelor’s degree in management or similar.
  • Minimum 10 years proven records in management of Sales Account in International environment of which – at least 5 – within Colocation/Cloud/Hyperscale market segments
  • Electromechanical / IT qualification a bonus.
  • Excellent commercial experience to understand customer(s) and Vertiv business environment.
  • Excellent knowledge of Colocation/Cloud/Hyperscale market segments and industries in Africa.
  • Extensive experience in business negotiations.
  • Extensive experience in relationship building activities with customers.
  • High ability to develop and execute strategic plans.
  • Excellent interpersonal skills and relationship builder.

Responsibilities

  • Responsible for the longer-term building and maintenance of relationships with the Accounts and the resulting Customer Satisfaction.
  • Constantly promotes Vertiv’s offering inside the Account.
  • Continuously informs Account of new product developments that might be applicable in their business segment and investigates and identifies short and longer-term solutions.
  • Creates and leads business development plans over the short to medium term, involves other parts of Vertiv organization in the contacts with the Account.
  • Manages negotiations with the Account in the Africa region, actively participates, supports, and coordinates country Sales Teams/ Distributors in local bids and negotiations until closure of an opportunity.
  • Interprets internal/external business issues; makes changes to own and others’ work to meet these.
  • Drives the Marketing and sales of Vertiv products, services, and solutions together with the countries and other channels, by regular visits and meetings.
  • Responsible to create, follow up and report the account strategy and activity plan.
  • Responsible for Sales & Profitability level to the Account in Africa and is therefore responsible for pricing and their consistency in the region.
  • Actively coordinate the local Vertiv LoB resources & distributor managers in charge of the local Account/ Distributor.
  • Actively participate in the construction and follow-up of marketing/activity plans toward the market segment.
  • Contributes to the monitoring of the market, identify new business opportunities, and propose and drive Action Plans.
  • Establish a relationship with 3rd parties (Consultants & Uptime).

FAQs

What is the location of the Strategic Account Manager position?

The position is based in Johannesburg, South Africa.

What qualifications are required for this role?

A bachelor’s degree in management or a similar field is required, along with a minimum of 10 years of proven experience in sales account management in an international environment, including at least 5 years within the Colocation/Cloud/Hyperscale market segments.

What is the expected travel requirement for this position?

The position requires approximately 70% travel.

Is experience in the Electromechanical or IT field beneficial for this position?

Yes, having an Electromechanical or IT qualification is considered a bonus.

What are the primary responsibilities of the Strategic Account Manager?

Responsibilities include managing relationships with large strategic accounts, driving sales and profitability, promoting Vertiv's offerings, leading business development plans, and coordinating marketing and activity plans.

What skills are essential for success in this role?

Essential skills include excellent commercial experience, extensive negotiation skills, strong relationship-building abilities, and high capacity to develop and execute strategic plans.

Are there opportunities for career growth within Vertiv?

Yes, Vertiv offers a healthy and growing environment that encourages career development and growth opportunities.

Does the role require direct interaction with CEOs, CIOs, or CFOs?

Yes, the role involves representing Vertiv in front of these senior executives at large strategic accounts.

Will the Strategic Account Manager be involved in negotiations?

Yes, the manager will actively participate in negotiations with accounts and support local sales teams until closure of opportunities.

Is there a focus on customer satisfaction in this role?

Yes, a key responsibility is to build and maintain long-term relationships with accounts that result in high customer satisfaction.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Vertiv specialises in providing critical infrastructure and continuity solutions for data centres, communication networks, and commercial and industrial environments. Their ultimate mission is to deliver innovative, reliable, and sustainable solutions that ensure the continuous operation and efficiency of their clients' vital systems. The company's purpose is to enhance the performance and resilience of technology infrastructures by offering a comprehensive range of products and services, including uninterruptible power supplies (UPS), thermal management systems, and IT management solutions.