Strategic Employee Relations Consultant

Texas Health Resources

29d ago

Job
Full-time
Senior Level
Consulting
People, HR & Administration
Arlington

AI generated summary

You need a Bachelor’s in HR or related field, 6 years of relevant experience (3 in healthcare, 3 in employee relations), and a certification in HR within 2 years of hire.
You will consult on employee relations, manage investigations, develop HR programs, provide training, support conflict resolution, and drive diversity initiatives across the organization.

Requirements

Bachelor’s Degree in Business Administration, Human Resources, or relevant field required
Master’s Degree Business Administration, Human Resources, or relevant field preferred
6 relevant work experience to include at least 3 years HR experience in healthcare and 3 years employee relations experience required
SHRM-CP – SHRM Certified Professional within 2 years of hire required or
SHRM-SCP – SHRM Senior Certified Professional within 2 years of hire required or
PHR – Professional in Human Resources within 2 years of hire required or
SPHR – Senior Professional in Human Resources within 2 years of hire required
Other nationally recognized Human Resources related certification within 2 years of hire required

Responsibilities

The incumbent will be a Strategic Human Relations Consultant with a focus on solutions, utilizing analytical and strategic thinking. Incumbent will partner with all levels of the organization as an employee relations Subject Matter expert (SME) for training, performance management, workforce planning, conflict resolution, change management, and the grievance and investigation processes. Serves as a project manager on major strategic HR projects as assigned by executive management. Works collaboratively on programs for process improvements and maintenance of ongoing programs such as Policy, Reductions In Force (RIFs), Engagement and other services and programs for ongoing process improvements. Demonstrates business acumen by using a variety of communication methods appropriate to the audience and situation in resolving concerns timely, while mitigating risk for the organization, and modeling Texas Health Resources Promise Behaviors. Performs other related duties as assigned.
Designs, builds and implements new and sustainable HR programs and infrastructure.
Strategically creates change management programs and plans that include governance models, tools, and technology to support strategic corporate objectives.
Generates strategic insights to influence all levels of the organization.
Drives alignment amongst stakeholders with disparate views and agendas on creating solutions.
Displays excellent coaching, facilitation and conflict resolution skills.
Displays analytical skills with ability to strategically use data, draw insights, prioritize, and influence decisions.
Displays business and people acumen and knowledge of consulting frameworks.
Models Promise Behaviors with the ability to listen deeply and influences employees and managers at all levels.
Serves as a trusted Business Partner by cultivating partnerships with Key Stakeholders, and providing customer service through employee relations consultative services to all levels within the organization.
Effectively trains and supports Human Resources and organization leaders through various employee relations situations.
Interprets policies and appropriate application, with awareness of impact and liability.
Assists with conflict management including Promise Coach Sessions.
Conducts high level investigations and strategic performance management processes and documentation.
Participates in professional development opportunities.
Conducts investigations from HR Entity Officers that are escalated to the Strategic Employee Relations Department, including Grievances, Alternate Dispute Resolutions (ADRs), Corporate Compliance, and Exit Survey investigations in a neutral and timely manner. Completes assigned intake meetings, background research, and interviews and subsequently submits documented Executive Summary Reports which include recommendations for resolution. Displays strategic influence by consulting with Key Stakeholders, such as Legal, Executives, Entity Human Resources Officers and other interdisciplinary teams to assess organizational risk. Collaborates in the development of solutions for systemic or departmental issues revealed during the investigative process. Closes the case with persons involved as well as conducts debriefs with Leaders, Human Resources and executive Leadership teams.
Maintains the ER outlook mailbox and voicemail, providing employee relations assistance and guidance for all levels of the organization. Management of cases submitted to ER including from Corporate Compliance, hospital entities, and Senior Management, by opening the case, assigning an investigator, and tracking the case through completion as appropriate. Provides consultative services to investigators related to investigations and reviews all reports to ensure that allegations have been appropriately addressed, through established Texas Health grievance policies and procedures in order to mitigate risk for the organization and ensure that all employees are heard.
Develops and implements best practices including process documents for HR operations. Reviews data such as investigation results, engagement, retention, and exit surveys and utilizes a gap analysis and SWOT approach to recommend appropriate process improvements and training in the areas of Employee Relations and Labor Relations. This includes workflows, grievance processes, background screening, and performance management. Collaborates with other Strategic ER team members and THR Project Managers in the delivery and interpretations of ongoing programs and services such as policy and programs, reduction in workforce, and employee surveys. Assists with onsite Entity HR Operations as needed.
Researches, creates, and conducts training for Human Resources, Leaders, and employees in the areas of Employee Relations including, but not limited to, performance management, conflict resolution, as well as the grievance and investigation processes.
Evaluate the results of training activities using appropriate measurement and evaluation tools: reaction sheets, skill checks, survey, observations, interviews, etc.
Conducts research, development, and implementation of system initiatives, serving as Project Managers and Change Management Practitioners and/or participating in projects for system initiatives. Is active with the maintenance of ongoing programs and services, and delivers Values-Based Results.
Manages and participates in strategic initiatives related to People & Culture Diversity, Equity & Inclusion Projects across the system and delivers all services with a DE&I focus. Collaborates with leaders to develop and communicate practices and initiatives to attract, retain, and support a diverse and inclusive workforce. Conducts research to identify internal and external best practices to advance People & Culture priorities and ensures continued delivery and evolution of a high-impact People & Culture Organization. Coordinates and ensures execution of assigned Diversity, Equity & Inclusion projects are woven into the fabric of the system and assists with ongoing support of these initiatives.

FAQs

Do we support remote work?

Yes, we operate in a hybrid format, allowing remote work as well as on-site work at designated locations.

What are the working hours for this position?

The working hours are Monday to Friday, from 8:30 AM to 5:00 PM.

What qualifications are required for this role?

A Bachelor’s Degree in Business Administration, Human Resources, or a relevant field is required, along with at least 6 years of relevant work experience in HR, including 3 years in healthcare and 3 years in employee relations.

Are there certification requirements for this position?

Yes, candidates must obtain one of the following certifications within 2 years of hire: SHRM-CP, SHRM-SCP, PHR, SPHR, or another nationally recognized Human Resources related certification.

What are some key responsibilities of the Strategic Employee Relations Consultant?

The role involves partnering with all levels of the organization as an employee relations Subject Matter Expert, managing investigations, creating and implementing HR programs, and providing consultative services on employee relations issues.

Is there opportunity for career growth in this position?

Yes, there are special project opportunities for career growth, along with ongoing training and development.

What kind of training will be provided?

The role includes training in areas such as performance management, conflict resolution, and the grievance and investigation processes for Human Resources, Leaders, and employees.

How does Texas Health support Diversity, Equity, and Inclusion (DE&I)?

The Texas Health Strategic Employee Relations Consultant will manage and participate in strategic initiatives related to DE&I and collaborate with leaders to support a diverse and inclusive workforce.

What benefits are offered for this position?

Benefits include 401(k) with match, paid time off, competitive health insurance options, wellness programs, tuition reimbursement, and a student loan repayment program, among others.

What recognitions has Texas Health received?

Texas Health has been recognized as one of "Fortune Magazine's 100 Best Companies to Work For," "Becker's Healthcare 150 Great Places to Work in Healthcare," and one of "America’s Best Employers for Diversity" by Forbes, among other awards.

Texas Health Resources

Come join us! We’re a Fortune ‘Best Place to Work’ in the DFW area improving the health of the communities we serve.

Science & Healthcare

Industry

10,001+

Employees

1997

Founded Year

Mission & Purpose

At Texas Health Resources, our mission is to improve the health of the people in the communities we serve. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 28,000 employees of wholly owned/operated facilities and consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here. Let us brag for a minute on just a few of our recent accomplishments. •Fortune’s 100 Best Companies to Work For® 2023 (Celebrating our 9th consecutive year! We’re one of only three health systems recognized.) •America's Greatest Workplaces for Diversity by Newsweek magazine 2023 (We’re one of only six healthcare employers in Texas to earn a spot on the list.) •20 Best Workplaces in Health Care by Great Place to Work® and Fortune 2022 (Our 8th consecutive year and 7th year as #1.) •Companies That Care® by PEOPLE magazine and Great Place to Work® 2022 •America’s Most Innovative Companies by Fortune magazine and Statista Inc 2023 •Becker's Healthcare 150 top places to work in healthcare 2023 We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.