FAQs
What is the work schedule for the Strategic Key Accounts Director position?
The work schedule is standard, Monday through Friday.
What is the primary responsibility of the Strategic Account Leader (SAL)?
The SAL is responsible for delivering growth for the most important customers of Thermo Fisher Scientific's Pharma Services Group by developing deep client relationships and leading group-level commercial processes.
What educational background is preferred for this position?
A bachelor’s degree is required, preferably in a scientific field, pharmacy, or a business-related field. An MBA is highly preferred.
What type of account management experience is required for this role?
Account management experience in the pharmaceutical or a comparable industry is required.
How many years of experience are required for this position?
A minimum of 10 years' experience in commercial, program management, or relationship management roles is required.
What skills are crucial for this role?
Strong analytical skills, negotiation and communication skills, and the ability to engage with executives, including C-suite, are crucial for this role.
What does the SAL need to do in terms of client relationship management?
The SAL needs to lead group-level governance, monitor relationship health, and expand existing business by providing a harmonized, elevated client experience.
Is knowledge of pharmaceutical product development important for this role?
Yes, knowledge of pharmaceutical product development, cGMP requirements, and CDMO/CRO services is highly preferred.
What type of environment will the Strategic Account Leader be working in?
The position is in an office environment, and the SAL works in a matrix environment.
Are there specific tools or systems that the SAL will need to use?
Yes, the SAL will need to accurately forecast, communicate, and report on sales objectives within customer relationship management systems and reporting tools.