Logo of Huzzle

Home

Matches

Explore

Manage

Strategic Operations Manager, Marketplace

image

Uber

1mo ago

  • Job
    Full-time
    Junior Level
  • Data
    Business, Operations & Strategy
  • New York

AI generated summary

  • You should have 5+ years in consulting or related fields, strong SQL, Excel skills, a degree, problem-solving ability, communication skills, and the aptitude to handle multiple tasks under tight deadlines.
  • You will analyze business performance, create executive communications, lead strategic projects, develop analytical tools, and collaborate cross-functionally to enhance decision-making and outcomes.

Requirements

  • 1. 5+ years of professional work experience in a related field (consulting, investment banking, technology, operations, strategy, or analytics)
  • 2. Strong SQL proficiency and Excel/Google Sheets skills
  • 3. Bachelors Degree
  • 4. 2+ years of professional work experience
  • 5. Ability to thrive in a fast-paced and ambiguous environment
  • 6. Experience problem-solving and proposing unique solutions to complex issues
  • 7. Proven ability to balance multiple critical tasks and to consistently deliver against hard deadlines
  • 8. Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience
  • 9. Strong collaboration skills - building deep, trust-based relationships with territory and cross functional teams
  • 10. Strong business judgment and critical thinking skills with the ability to use data to quickly develop strategies and make decisions

Responsibilities

  • Develop an in-depth understanding of Eat's business performance in the suburbs and share strategic insights with senior leadership to influence decision making
  • Develop executive-level communications and presentations for Delivery's senior leadership team
  • Provide analytical thought leadership for big picture strategy projects (Flywheel, Launch & Expansion, etc) partnering directly with other project lead team members
  • Identify, scope, and recommend solutions, then take ownership for delivering on the project and the outcomes, as well as keeping leadership informed of progress
  • Play a leadership role in developing and standardizing analytical tools; building executive level dashboards, frameworks and processes; to up-level and redefine analytically grounded decision making at all levels of the business
  • Work cross-functionally with other operations teams as well as Commercial, Product, Engineering, Legal, Policy, etc. to ensure insights inform broader critical initiatives

FAQs

What is the role of a Strategic Operations Manager in Marketplace at Uber Delivery?

The Strategic Operations Manager is responsible for ensuring that customers and partners have the best experience on the Uber Delivery platform while meeting profitability goals. This includes analyzing business performance, providing strategic insights, leading projects, and collaborating with various teams.

What qualifications are required for this position?

The basic qualifications include 1.5+ years of professional experience in a related field, strong SQL proficiency, Excel/Google Sheets skills, and a Bachelor's Degree. Preferred qualifications include 2+ years of professional experience, problem-solving skills, presentation abilities, and strong collaboration skills.

Is experience with SQL important for this role?

Yes, strong SQL proficiency is a basic qualification for the Strategic Operations Manager role, as it is essential for generating data-based insights.

What kind of teams will the Strategic Operations Manager work with?

The manager will work cross-functionally with operations teams as well as commercial, product, engineering, legal, and policy teams to ensure that insights inform broader initiatives.

What are the expected outputs from this role?

The expected outputs include strategic insights for senior leadership, executive-level communications and presentations, analytical tools, dashboards, and progress reports on various projects and initiatives.

How does the company define its work environment?

The role requires the ability to thrive in a fast-paced and ambiguous environment, balancing multiple critical tasks and delivering against strict deadlines.

What is the salary range for this position?

The base salary range for this role is USD$106,000 per year to USD$118,000 per year for roles based in New York, NY, and San Francisco, CA.

What additional compensation or benefits are offered?

Employees are eligible to participate in Uber's bonus program, and may be offered equity awards and other compensation types. Additionally, various benefits are available to employees. More details can be found at Uber's careers benefits page.

What is the focus area for the Strategic Operations Manager?

A key focus area is winning suburbs to ensure the success of the US Eats business and creating innovative solutions to challenging problems in the marketplace.

What type of mindset is preferred for applicants to this role?

A #GoGetIt mentality is preferred, indicating a proactive and driven approach to challenges and problem-solving.

image

Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness