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Strategic Sourcing Specialist - Global Contingent Labor

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Genesys

Nov 8, 2024

  • Job
    Full-time
    Junior Level
  • Logistics
    Business, Operations & Strategy
  • Manila
  • Quick Apply

AI generated summary

  • You need a Bachelor's in a relevant field, 2+ years in Contingent Labor/Procurement, hands-on experience with Workday and similar systems, strong communication, people skills, and analytical problem-solving.
  • You will manage contingent worker onboarding, data entry, documentation, quarterly reconciliations, process improvements, stakeholder support, reporting, audits, and policy enforcement.

Requirements

  • Bachelor's Degree in Supply Chain, Business, Finance, HR, or related discipline
  • Minimum of 2 years of business-related experience in a Contingent Labor and/or Procurement role with evidence of increases in scope and responsibility
  • Hands on experience using and supporting systems such as Workday, VNDLY, DocuSign CLM, NetSuite, and/or Coupa
  • Experience and knowledge of system support, upgrades, and releases
  • Strong written and verbal communication skills
  • Strong people skills to support remote users effectively
  • Strong analytical skills geared towards troubleshooting, with the ability to solve complex problems using simple solutions

Responsibilities

  • Contingent worker onboarding lifecycle management
  • Data entry into Workday following all local laws and regulations
  • Submit, obtain and store required documentation from each contingent worker in our Contract Lifecycle Management (CLM) tool, DocuSign CLM
  • Reconciliation of resources quarterly with key stakeholders
  • Participate in activities related to VNDLY implementation and upgrades, including but not limited to, testing, training, change management, and cutover
  • Identify strategy improvements related to Contingent Labor process and technology
  • Adhere to set SLA measurements outlined for the Contingent Labor team
  • Shift time will be 9am-6pm EST
  • Assist in ongoing production support of technologies, including timely response of all stakeholder queries and leading internal support efforts by investigating, troubleshooting and resolving issues
  • Observe, evaluate, document, and continuously improve upon existing processes and systems, with a focus on implementing best practices to streamline business processes
  • Build, generate, analyze, summarize, monitor, and distribute ongoing and ad-hoc reports as needed
  • Provide support to end users and suppliers to ensure the accurate and timely processing of all requisitions, legal requirements, orders, and invoices
  • Develop, update, enhance, and monitor solutions to drive positive results while maintaining a high quality of data, including but not limited to high quality HR, IT, and documentation data
  • Assist in internal and external audits
  • Responsible for maintenance and enforcement of Procurement policies
  • Utilize dashboard to run metrics for compliance, identify training opportunities and escalate policy violations

FAQs

What is the main role of the Strategic Sourcing Specialist – Global Contingent Labor?

The main role of the Strategic Sourcing Specialist is to support the ongoing management and transformation of the Genesys Global Contingent Labor Program, handling the onboarding and offboarding of contingent workers, and assisting in the transition to the new VMS tool, VNDLY.

Where is this position located?

The position is located in Manila, with flexible work arrangements.

What are the working hours for this job?

The working hours for this position are from 9 AM to 6 PM EST.

What qualifications are required for this role?

A Bachelor's Degree in Supply Chain, Business, Finance, HR, or a related discipline is required, along with a minimum of 2 years of experience in a Contingent Labor and/or Procurement role.

Is there any specific experience required with systems?

Yes, hands-on experience using and supporting systems such as Workday, VNDLY, DocuSign CLM, NetSuite, and/or Coupa is required.

What kind of skills are emphasized for the candidate?

Strong written and verbal communication skills, strong analytical skills for troubleshooting, and strong people skills to support remote users effectively are emphasized for this role.

Will the Strategic Sourcing Specialist participate in audits?

Yes, the Strategic Sourcing Specialist will assist in internal and external audits.

What are the traits sought in a candidate for this position?

The ideal candidate should have a proactive approach, strong interpersonal skills, the ability to drive policy compliance, and experience in managing change.

How will the role contribute to the company's goals?

This role will help develop and implement the Contingent Labor Program to meet business targets like cost reduction, working capital improvement, and enhancing supplier relationship management.

Is there any support for training or development in this position?

Yes, the role includes activities related to testing, training, change management, and upgrades as part of the VNDLY implementation and ongoing support.

What is the process for reporting compliance and policy violations?

The specialist will utilize a dashboard to run metrics for compliance, identify training opportunities, and escalate any policy violations accordingly.

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Genesys

Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.

Technology
Industry
5001-10,000
Employees
1990
Founded Year

Mission & Purpose

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.