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Strategy & Planning, Operations Manager

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Uber

Nov 5

Applications are closed

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Toronto

Requirements

  • 2+ years of relevant work experience (management consulting, investment banking, operations, etc.)
  • Bachelor Degree
  • Strong data management skills in Excel/Google Sheets; SQL proficiency preferred
  • Strong collaboration and communication skills, with the ability to work closely with cross-functional teams such as Business Development, Marketing, and Legal.
  • Analytical and data-driven, with a results-oriented approach to problem-solving.

Responsibilities

  • Responsible for developing, operationalizing and measuring strategies to enable Uber Eats to hit our strategic objectives
  • Scale processes, build solutions and support product launches to improve the customer experience for consumers, merchants, and delivery partners.
  • Collaborate with several cross-functional teams to bring initiatives to life, including Tech, Policy, Legal, Strategy & Planning, Marketing, Finance and HQ.
  • Proactively research and identify potential partners across industries that align with our growth objectives. Support Business Development with outreach and negotiations.
  • Assist the Business Development team in designing and executing campaigns, promotions, and joint marketing efforts to attract and retain new users.
  • Stay updated on market trends, competitor activities, and new opportunities to continuously refine and innovate growth opportunities.

FAQs

What are the primary responsibilities of the Strategy & Planning, Operations Manager at Uber Eats?

The primary responsibilities include developing and operationalizing strategies to meet strategic objectives, scaling processes and supporting product launches, collaborating with cross-functional teams, researching potential partners, assisting the Business Development team with campaigns and promotions, and staying updated on market trends and competitor activities.

What qualifications are needed for this role?

The basic qualifications include 2+ years of relevant work experience in management consulting, investment banking, or operations, along with a Bachelor’s Degree. Preferred qualifications include strong data management skills, collaboration and communication abilities, and analytical skills.

Is there potential for career growth in this position?

Yes, the role provides opportunities to work across multiple teams and projects, which can lead to further career development within Uber Eats and the broader Uber organization.

What types of skills are emphasized for this role?

Skills emphasized for this role include creative problem-solving, advanced analytics, critical thinking, collaboration, communication, and strong data management abilities.

What tools or software are used in this role?

Proficiency in Excel/Google Sheets is required, and SQL proficiency is preferred for data analysis and management.

Can you describe the work environment for this position?

The work environment is dynamic and collaborative, involving interactions with cross-functional teams such as Tech, Policy, Legal, Strategy & Planning, Marketing, and Finance.

What is the salary range for this position in Canada?

The base salary range for this role is CAD$88,000 to CAD$98,000 per year, along with eligibility for a bonus program, equity awards, and various benefits.

What kind of initiatives would I be working on?

You would be working on initiatives that aim to improve the customer experience for consumers, merchants, and delivery partners, including strategy development, product launches, and promotional campaigns.

Are there any specific growth objectives that I would be responsible for?

Yes, you would be responsible for identifying and researching potential partners and market opportunities that align with Uber Eats' growth objectives.

How does the role contribute to Uber's overall business strategy?

This role contributes by operationalizing strategies that help Uber Eats meet its strategic objectives, improving customer and partner experiences, and supporting business development initiatives.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness

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