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Student Hire Pre Offer Coordinator - TSS - Birmingham



13d ago

  • Job
    Entry & Junior Level
  • People, HR & Administration
  • Birmingham


  • We are interested in people with proven recruitment administration experience and working knowledge of the professional services industry. As a successful candidate you will have the ability to manage high volumes and juggle conflicting priorities.
  • To qualify for the role you must have
  • A strong proven customer service experience and a professional telephone manner
  • A high degree of accuracy and attention to detail in dealing with routine tasks
  • The ability to communicate confidently and operate appropriately within the organisation, particularly with key stakeholders
  • Initiative when problem solving, being self-sufficient and proactive when researching service line and industry knowledge
  • The ability to influence challenging stakeholders, manage resistance and escalate as appropriate
  • IT literacy with Microsoft packages.
  • Ideally, you’ll also have:
  • An interest in understanding EY’s service lines and extensive recruitment requirements at all levels in the business
  • Administration experience within a service delivery team environment.
  • What we look for:
  • A proactive and positive individual, who is a strong team player with the ability to communicate confidently and use initiative when problem-solving. If you can manage high volumes in a fast-paced environment, adapt well to change and understand risk to the Firm, this role is perfect for you.


  • Deliver a smooth and positive recruitment experience for all candidates who apply for a graduate, undergraduate or schools position.
  • Form part of a team who deliver excellent service in line with the Firm’s recruitment requirements and ensure service level agreements are met in line with TSS standards.
  • Process administration and system updates relating to the pre offer recruitment process, including screening, assessment centre/interview scheduling and obtaining business assessor/interviewer availability.
  • Be the first point of contact to anticipate and respond to queries from candidates, conducting further analysis and investigation when required.
  • Produce regular progress reports for the Student Talent Acquisition Team and endeavour to identify and contribute to process improvement and technology optimisation to benefit key stakeholders and the business.
  • Provide flexible support across both the pre offer and post offer process as well as to other TSS teams when required. Contribute to wider TSS and HR projects
  • Commit to drive your own personal development by ensuring your knowledge and skills are up to date and keep well informed of HR policy and industry news. Ensure compliance with GDPR.


Mission & Purpose

EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Find out more about the EY global network http://ey.com/en_gl/legal-statement