FAQs
What is the role of a Student Welfare Advisor at Capital City College Group?
The Student Welfare Advisor provides and promotes specialist advice and guidance to students on issues such as finance, housing, welfare benefits, bursary applications, fees status, and immigration, while also advising management on policies affecting student welfare.
What qualifications are required for this position?
Applicants should have an HND or degree along with a professional qualification in advice work.
What age groups will I be working with in this role?
You will be working with 16-19 year olds and adults with high social needs.
Will I need to undergo a background check if I am hired?
Yes, all successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check.
Are there opportunities to participate in Open Events and Enrolment?
Yes, the role includes working flexibly to support Open Events and Enrolment.
What types of issues will I be advising students on?
You will provide advice on finance, housing, welfare benefits, bursary applications, fees status, and immigration.
What employee benefits do you offer?
Employees enjoy a generous annual leave package, access to the Local Government Pension Scheme, LifeWorks discount portal, Cyclescheme, interest-free season ticket loans, free annual eye health checkups, and contributions towards spectacles.
Is there a focus on equality and diversity within the organization?
Yes, CCCG is committed to equality, diversity, and inclusion, respecting and valuing differences among all learners and employees.
How does this role contribute to student retention and achievement?
The Student Welfare Advisor will advise College management on policies and strategic issues that impact student welfare, which in turn can enhance student retention and achievement.
Where is the Angel Campus located?
The Angel Campus is part of City and Islington College, located in London.