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Style Advisor - Norwich

  • Job
    Entry Level
  • Hospitality & Retail
  • Norwich

AI generated summary

  • You must be reliable, motivated, flexible, and customer-centric with excellent communication and styling skills. Embrace training and support to succeed in a customer-facing environment, adding value and maximizing commercial opportunities.
  • You will greet, assist, and sell premium products to customers, maintain visual merchandising standards, operate a POS system, and ensure smooth store operations.


  • As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store


  • Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
  • Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles
  • Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged
  • Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination


What are the key responsibilities of a Style Advisor in Norwich?

The key responsibilities of a Style Advisor in Norwich include providing an outstanding in-store experience for customers, actively listening to their needs, providing product and styling options, acting as a brand ambassador, staying up to date on the latest styles, and assisting customers in outfit building.

How important is customer service in this role?

Customer service is extremely important in this role as Style Advisors are responsible for delivering an outstanding customer experience to ensure customers return time and time again. Personalized service and attention to customer needs are essential in providing a first-class shopping experience.

What skills are required to be successful as a Style Advisor in Norwich?

Successful Style Advisors in Norwich should have strong communication and interpersonal skills, a passion for fashion and styling, the ability to listen to and understand customer needs, a proactive and customer-focused attitude, and the ability to work efficiently to achieve commercial objectives.

How does a Style Advisor contribute to the overall store performance?

Style Advisors contribute to the overall store performance by providing exceptional customer service, actively listening to customer needs, offering styling and product options, driving sales through outfit building, and acting as brand ambassadors to promote and enhance the customer experience.

Who does a Style Advisor in Norwich report to?

Style Advisors in Norwich report to the Store Manager, who oversees the overall operations of the store and provides guidance and support to ensure the team delivers a high level of customer service and achieves commercial objectives.

Fashion & Arts
Founded Year

Mission & Purpose

TFG London is part of The Foschini Group Limited (TFG), a leading South African retail business. TFG entered the UK market in 2015 with the acquisition of Phase Eight and we have now added Whistles and Hobbs to our impressive portfolio of the most successful, premium womenswear brands in the UK. With the addition of Inside Story in 2023, contemporary homeware and gifting that inspires and excites.