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Stylist

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • London

Requirements

  • As an AllSaints Stylist, you are the fundamental link between our products and customers.
  • The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.
  • You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
  • You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking

Responsibilities

  • Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
  • You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
  • You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
  • Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
  • You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
  • You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
  • You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
  • You will greet our customers into our store and tailor your approach to support the purpose of their visit
  • Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
  • Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
  • You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis
  • You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly

To create the finest retail experiences.

Retail & Consumer Goods
Industry
501-1000
Employees
1993
Founded Year

Mission & Purpose

McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe by the Kaempfer Partners in 1993. The pioneer of designer outlet retailing in Europe, McArthurGlen has since developed 685,000 sq m of retail space. The company currently manages 25 designer outlets in 8 countries: Austria, Canada, France, Germany, Italy, the Netherlands, Spain and the UK delivering total portfolio revenues of 5.5 billion euros a year.