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Stylist - Part Time 12 hours - Gunwharf

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AllSaints

28d ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Portsmouth

Requirements

  • Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience
  • Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
  • Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
  • Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
  • Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
  • You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
  • Excellent attention to detail
  • A confident communicator
  • You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit

Responsibilities

  • Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
  • You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
  • You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
  • Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
  • You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
  • You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
  • You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
  • You will greet our customers into our store and tailor your approach to support the purpose of their visit
  • Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
  • Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
  • You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis
  • You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly

FAQs

What will my main responsibilities be as a Stylist at AllSaints?

As a Stylist at AllSaints, your main responsibilities will include styling and influencing customers, maintaining the store's aesthetic, handling customer inquiries both in-store and online, supporting store operations, and contributing to sales targets.

What skills do I need to be successful in this role?

To be successful as a Stylist at AllSaints, you will need to be friendly and attentive, have a good understanding of the brand and its values, possess problem-solving skills, be tech-savvy, have attention to detail, be a confident communicator, and have a passion for fashion.

What are the benefits of working at AllSaints as a Stylist?

Working as a Stylist at AllSaints comes with benefits such as a generous wardrobe allowance, potential for team commission, employee discounts, holiday allowance, access to healthcare and wellbeing support, family leave benefits, mental health support, and more.

What is the work environment like at the Gunwharf Quays store in Portsmouth?

The Gunwharf Quays store in Portsmouth has a dedicated, hard-working, and close-knit team. The store usually trades from 10:00 am to 19:00 pm and is located approximately a 15-minute journey from Portsmouth & Southsea station. The team enjoys bonding over activities such as football, travel, and Netflix.

How does AllSaints promote diversity and equal opportunities in the workplace?

AllSaints is committed to developing diverse teams and creating an environment where everyone feels respected, valued, and able to give their best. The company offers equal opportunities in employment and recruitment processes, safeguarding against discrimination. All candidates are encouraged to apply, regardless of whether they meet all the listed requirements.

#WeAreAllSaints

Fashion & Arts
Industry
1001-5000
Employees
1994
Founded Year

Mission & Purpose

Here at AllSaints we pride ourselves on our customer centric global team and our vision to continually make the coolest clothes to evoke emotion for our customers worldwide. AllSaints is proud to be identified as one team; everything about our style and creativity is curated in-house, from store design and construction to our brand image & clothing design. We are truly an agile business which works at pace and takes responsibility in the work we produce. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. WHAT WE STAND FOR THE CUSTOMER IS THE BOSS We are determined to make it as easy as possible for our customers to enjoy our brand ONE TEAM #weareallsaints and we win by winning together WE DO WHAT WE SAY WE WILL We pay attention to detail and we work with pace to deliver our goals WE ARE RESPONSIBLE We step up to look after each other, our customers, our suppliers and partners, our communities, and our planet