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Stylist - Seasonal Retail Sales Associate

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Banana Republic

10d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Creative Arts & Fashion
  • San Leandro

AI generated summary

  • You must communicate well, focus on customer service, thrive in a fast-paced setting, solve problems, be flexible with shifts, use retail tech, and lift up to 30 lbs.
  • You will engage customers, promote loyalty programs, drive sales, maintain a clean workspace, handle interactions professionally, and support store operations effectively.

Requirements

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues/returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

FAQs

What is the main role of a stylist at Banana Republic?

The main role of a stylist at Banana Republic is to create aspirational and on-trend looks that enhance the customer's emotional connection to the brand while providing an outstanding customer experience.

Is prior experience in retail required for this position?

While prior experience in retail is preferred, a strong passion for fashion and customer service is equally important.

What kind of environment can I expect while working at Banana Republic?

You can expect a positive, friendly, and inclusive work environment that encourages collaboration and customer engagement.

What are the regular working hours for this position?

The position requires a flexible schedule to meet business needs, including holiday, evening, overnight, and weekend shifts.

Is there a training program for new hires?

Yes, new hires will receive training to help them understand the brand, customer service expectations, and operational processes.

What is the pay range for this seasonal position?

The pay range for this position is between $16.50 and $17.50 USD per hour, depending on qualifications, experience, skill level, and work location.

Are there opportunities for advancement within the company?

Yes, Banana Republic is committed to promoting qualified individuals and provides opportunities for career growth within the organization.

What should I do if I encounter a customer issue or return?

You should handle all customer interactions, including potential issues or returns, courteously and professionally, ensuring a positive experience.

Do stylists receive commissions on sales?

The job description does not specify a commission structure, but stylists are encouraged to drive sales and service through exceptional customer engagement.

How does Banana Republic support workplace diversity?

Banana Republic is committed to fostering a diverse and inclusive environment, making all employment decisions without regard to any protected status and recognizing commitment to equality through awards and initiatives.

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Banana Republic

Timeless style, curated for a life well lived. #TheBRLook #BRHome

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Explore our amazing opportunities at jobs.bananarepublic.com Banana Republic is a global apparel and accessories brand focused on delivering modern, versatile classics designed for a life with no boundaries. Curious, connected and out in the world, Banana Republic provides a wardrobe of favorites – clothing, eyewear, jewelry, shoes, handbags and fragrances – all made for a life in motion with the finest materials and fabric innovations. Founded in San Francisco, Banana Republic is located in about 700 company-operated and franchise retail locations worldwide. But selling clothes isn’t the only thing we do. We’re committed to bettering the lives of those in the communities where we live and work. That’s why we’ve established a community outreach program through which employees dedicate thousands of volunteer hours. We’re also dedicated to supporting our employees. We provide robust on-boarding plans and programs to promote career growth like stretch assignments, mentoring, coaching and global assignments. In addition, we offer competitive benefits, including medical, 401(k) match, Employee Stock Purchase plan and employee charitable contribution matching. Banana Republic is proudly recognized as part of Gap Inc., which also operates Gap, Old Navy, and Athleta. If you’re knowledgeable about fashion and passionate about our brand, we’d love to hear from you.