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Subject Matter Expert - M365

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Vestas

4d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Manila
  • 19d left

AI generated summary

  • You need a Bachelor’s in IT or related field, 5+ years with Microsoft 365, expertise in Exchange, Teams, OneDrive, Viva, PowerShell, and Graph API, plus strong communication and problem-solving skills.
  • You will manage Exchange environments, administer Teams and OneDrive, automate tasks with PowerShell, support Microsoft 365 apps, implement Viva, oversee governance, and gather requirements collaboratively.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, or a related field. A Master's Degree is beneficial
  • Minimum of 5 years of experience in managing and supporting Microsoft 365 environments, including Exchange On-premise, Exchange Online, Microsoft Teams, OneDrive, Viva Engage, Powershell, Microsoft Graph, Microsoft 365 Apps and Services, and Microsoft Viva
  • In-depth knowledge of Exchange On-premise and Exchange Online, including hybrid configurations
  • Proficient in Microsoft Teams administration and support
  • Experience with OneDrive for Business management and support
  • Understanding of Viva Engage and its implementation within an organization
  • Proficiency in Powershell scripting for automation and administration
  • Experience with Microsoft Graph API for custom solutions and integrations
  • Extensive knowledge of Microsoft 365 Apps and Services, including Word, Excel, PowerPoint, etc
  • Experience with Microsoft Viva and its modules such as Viva Insights, Viva Learning, and Viva Topics
  • Experience with supporting personal productivity tools such as, but not limited to, Adobe Creative Cloud, Clipchamp, Snagit, Camtasia, Microsoft Stream, Decisions, and ThinkCell
  • Effective practical and problem-solving abilities
  • Proficient communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Relevant Microsoft certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, MCSA, or MCSE are favorable

Responsibilities

  • Exchange On-premise and Exchange Online Management: Oversee and manage the hybrid environment of Exchange On-premise and Exchange Online, ensuring seamless integration and optimal performance. Resolve issues related to email delivery, security, and compliance
  • Microsoft Teams Administration: Administer and support Microsoft Teams, including configuration, policy management, and troubleshooting. Ensure the effective use of Microsoft Teams for collaboration and communication across the organization
  • OneDrive Management: Implement and manage OneDrive for Business, ensuring secure access, data protection, and optimal performance for end-users. Provide training and support to users to maximize OneDrive's capabilities
  • Promote the adoption and integration of Viva Engage, focusing on enhancing employee engagement and collaboration. Monitor usage and provide insights for continuous improvement
  • Powershell Scripting: Develop and maintain Powershell scripts to automate administrative tasks, streamline processes, and enhance the efficiency of Microsoft 365 operations. Ensure scripts are well-documented and reusable
  • Microsoft Graph Expertise: Utilize Microsoft Graph API to develop custom solutions and integrations that extend the functionality of M365 applications. Stay updated with the latest developments and best practices in Microsoft Graph
  • Microsoft 365 Apps and Services: Support and optimize Microsoft 365 Apps and Services, including Word, Excel, PowerPoint, and other applications within the suite. Provide training to users and ensure seamless integration with other Microsoft 365 tool
  • Microsoft Viva: Implement and support Microsoft Viva, focusing on its modules such as Viva Insights, Viva Learning, and Viva Topics. Promote the adoption of MS Viva to enhance employee experience and productivity
  • Governance and Administration: Oversee governance and administration of supporting personal productivity tools such as, but not limited to, Adobe Creative Cloud, Clipchamp, Snagit, Camtasia, Microsoft Stream, Decisions, and ThinkCel Provide comprehensive support and training for these tools, ensuring their optimal use within the organization
  • Requirements Elicitation: Work closely with stakeholders to elicit and gather requirements, ensuring their needs are met through effective communication and collaboration. Apply Agile methodologies to promote iterative development, continuous feedback, and adaptive planning

FAQs

What is the main focus of the Subject Matter Expert - M365 role?

The main focus of the Subject Matter Expert - M365 role is to design, implement, and provide advanced technical support for Microsoft 365 applications, including Exchange On-premise, Exchange Online, Microsoft Teams, OneDrive, and Microsoft Viva, while ensuring effective communication with both technical and non-technical stakeholders.

What qualifications are required for this position?

A Bachelor's Degree in Computer Science, Information Technology, or a related field is required, with a Master's Degree being beneficial. Additionally, a minimum of 5 years of experience in managing and supporting Microsoft 365 environments is necessary.

What technical skills are essential for the Subject Matter Expert - M365?

Essential technical skills include in-depth knowledge of Exchange On-premise and Exchange Online, proficiency in Microsoft Teams and OneDrive management, Powershell scripting expertise, experience with Microsoft Graph API, and familiarity with Microsoft 365 Apps and Services, including supporting personal productivity tools.

Will this position involve stakeholder collaboration?

Yes, the SME will work closely with stakeholders to elicit and gather requirements, ensuring their needs are met through effective communication and collaboration.

Is experience in Agile methodologies important for this role?

Yes, experience with Agile methodologies is important as the role involves promoting iterative development, continuous feedback, and adaptive planning.

Are there opportunities for professional development in this role?

Yes, the role offers great professional and personal development opportunities in an inspiring international work environment.

What certifications are favorable for applicants?

Relevant Microsoft certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, MCSA, or MCSE are favorable for applicants.

What benefits are offered with this position?

Benefits include fitness subsidy, health insurance, pension, life insurance, medical allowance, travel allowance, internet allowance, and a modern office environment.

Is the job open for diverse candidates?

Yes, the company strongly encourages individuals from all backgrounds to apply, recognizing the value of diversity, equity, and inclusion in driving innovation and success.

What is Vestas's core business?

Vestas is a global partner in sustainable energy solutions, specializing in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

When is the application deadline for this position?

The application deadline for this position is on or before the 28th of February 2025.

Energy
Industry
10,001+
Employees

Mission & Purpose

Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with +154 GW of wind turbines in 87 countries, we have installed more wind power than anyone else. Through our industry-leading smart data capabilities and +132 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions. Together with our customers, Vestas’ more than 29,000 employees are bringing the world sustainable energy solutions to power a bright future.