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Supermarket Assistant, Team Leader

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Waitrose & Partners

Nov 2

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • York

Requirements

  • Experience in a customer facing selling or service environment

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • The role of a Supermarket Assistant involves a range of tasks including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures.
  • Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
  • We want you to enjoy your work and share your passion for food with our customers so we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
  • We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
  • Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
  • We are inviting applicants who wish to develop their career with Waitrose and to take on supervisory responsibilities within the (insert relevant dept info based on role) operation after successfully completing training.

FAQs

What are the main duties of a Supermarket Assistant, Team Leader?

The main duties include advising and serving customers, moving and replenishing stock, performing housekeeping activities, and handling cash and card transactions according to set procedures.

What qualifications are required for this role?

Experience in a customer-facing selling or service environment is desired for this role.

Is training provided for new employees?

Yes, training is provided to ensure you can effectively share your passion for food with customers and meet the operational standards expected at Waitrose & Partners.

What opportunities for career development are available?

We invite applicants who wish to develop their career with Waitrose and take on supervisory responsibilities within the operation after successfully completing training.

What benefits are offered to Partners?

Partners enjoy a unique benefits package including staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

Are there specific hygiene and dressing standards I need to adhere to?

Yes, maintaining the necessary business dress and hygiene standards is expected from all Partners.

Is customer service a key focus of this role?

Absolutely, providing excellent customer service and ensuring customers enjoy their shopping experience is a vital part of this role.

Will I need to work in different areas of the store?

Yes, Partners may be expected to work in any area of the branch to support the wider team as required.

Can I apply if I have no prior experience in a supermarket?

While experience in a customer-facing environment is desired, candidates with a strong willingness to learn and a passion for food may also be considered.

Is there a deadline for applying to this position?

Yes, we may close vacancies early if we receive a high volume of applications, so we recommend applying early.

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Waitrose & Partners

Food to feel GOOD about. Follow us for company news and careers. #FindYourHappier #DrivenByPurpose

Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.

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