Supermarket Assistant, Team Leader

Waitrose & Partners

Nov 5

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Hospitality & Retail
Exeter

Requirements

Due to working time regulations, applicants must be 18 years or over to apply.
Experience in a customer facing selling or service environment.

Responsibilities

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
It's an ethos each and every Partner works by and you'll carry into your own role too.
The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements.
This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures.
You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
The role of a Supermarket Assistant involves a range of tasks including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures.
Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
We want you to enjoy your work and share your passion for food with our customers so we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
We are inviting applicants who wish to develop their career with Waitrose and to take on supervisory responsibilities within the (insert relevant dept info based on role) operation after successfully completing training.

FAQs

What is the minimum age requirement to apply for the Supermarket Assistant, Team Leader position?

Applicants must be 18 years or over to apply due to working time regulations.

Is there an additional pay incentive for specific working hours?

Yes, you will receive a shift premium for hours worked between 22:00 and 06:00, which will be paid at the pay range minimum rate for your role.

What are the main responsibilities of a Team Leader?

The main responsibilities include supporting shop Leadership teams to deliver operational and service excellence, engaging, motivating and leading Partners, advising and serving customers, moving and replenishing stock, and handling cash and card transactions.

Will I have the opportunity to work in different areas of the supermarket?

Yes, Partners may be expected to work in any area of the branch to support the wider team as required.

What kind of training and development opportunities are available?

Waitrose & Partners offers training to help you develop your career, including opportunities to take on supervisory responsibilities after successfully completing training.

What qualities are you looking for in a candidate?

We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in their work, and ensures the shop floor is ready for customers.

Are there any benefits for Partners?

Yes, Partners enjoy a unique benefits package including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, and access to exclusive Partnership hotels.

How should I apply for this position?

You can apply online, but we recommend applying early as we may close vacancies early due to a high volume of applications.

Is there a focus on customer experience in this role?

Yes, every Partner is encouraged to ensure a positive shopping experience for customers, making them confident in both our products and the service provided.

Waitrose & Partners

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Retail & Consumer Goods

Industry

10,001+

Employees

1904

Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.