Supermarket Assistant, Team Leader Nights

Waitrose & Partners

Sep 25

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
Customer Relations
Hospitality & Retail
Reading, +1

Requirements

Experience in a customer facing selling or service environment

Responsibilities

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements.
This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures.
You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers.
We want you to enjoy your work and share your passion for food with our customers so we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
We are inviting applicants who wish to develop their career with Waitrose and to take on supervisory responsibilities within the (insert relevant dept info based on role) operation after successfully completing training.

FAQs

What are the primary responsibilities of a Supermarket Assistant, Team Leader Nights?

The primary responsibilities include supporting shop Leadership teams in delivering operational and service excellence, engaging and motivating Partners, advising and serving customers, moving and replenishing stock, carrying out housekeeping activities, and handling cash and card transactions.

Is there a specific dress code for this role?

Yes, all Partners are expected to maintain necessary business dress and hygiene standards.

What kind of training does Waitrose offer for this position?

Waitrose provides training to ensure that Partners keep up to date on food and drink trends, know the products, and learn how to provide excellent customer service.

What opportunities for career development are available in this role?

Applicants have the opportunity to develop their career with Waitrose and take on supervisory responsibilities within the operation after successfully completing training.

What experience is desired for this role?

Experience in a customer-facing selling or service environment is desired for this position.

What benefits are included as a Partner at Waitrose?

Partners enjoy a unique benefits package including staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

Is there an urgency in applying for this position?

Yes, it is recommended to apply early as vacancies may close early in the event of a high volume of applications.

Waitrose & Partners

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Retail & Consumer Goods

Industry

10,001+

Employees

1904

Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.