Supermarket Assistant, Team Leader Nights

Waitrose & Partners

Oct 26

Applications are closed

Job
Full-time
Entry Level
Customer Relations

Requirements

Due to working time regulations, applicants must be 18 years or over to apply.
Experience in a customer facing selling or service environment

Responsibilities

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements.
This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures.
You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
We want you to enjoy your work and share your passion for food with our customers so we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
We are inviting applicants who wish to develop their career with Waitrose and to take on supervisory responsibilities within the Supermarket Assistant, Team Leader Nights operation after successfully completing training.

FAQs

What is the minimum age requirement to apply for the Supermarket Assistant, Team Leader Nights position?

Applicants must be 18 years or over to apply due to working time regulations.

Is there a shift premium for working night shifts?

Yes, you will receive a shift premium for hours worked between 22:00 and 06:00, which will be paid at the pay range minimum rate for your role.

What are the main duties of the Team Leader?

The main duties include supporting shop leadership teams, engaging and motivating partners, advising and serving customers, moving and replenishing stock, housekeeping activities, and handling cash and card transactions.

What skills or experience are desired for this position?

Experience in a customer-facing selling or service environment is preferred.

What kind of training and development opportunities does Waitrose offer?

Waitrose offers training and opportunities to develop a career, including taking on supervisory responsibilities after successfully completing training.

What benefits does Waitrose provide to its Partners?

Partners enjoy a unique benefits package that includes staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

Can I apply if I have no experience in retail?

While experience in a customer-facing selling or service environment is desired, you may still apply if you are enthusiastic and willing to learn.

Will I be expected to work in different areas of the branch?

Yes, you and your partners may be expected to work in any area of the branch to support the wider team as required.

What is the work culture like at Waitrose & Partners?

Waitrose & Partners emphasizes enriched experiences for both customers and employees, promoting a respectful and teamwork-oriented culture.

Are there any specific dress or hygiene standards to follow at work?

Yes, you are expected to maintain the necessary business dress and hygiene standards while on duty.

Waitrose & Partners

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Retail & Consumer Goods

Industry

10,001+

Employees

1904

Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.