Supermarket Assistant, Trainee Team Leader

Waitrose & Partners

Nov 8

Applications are closed

Job
Full-time
Entry & Junior Level
Customer Relations
Hospitality & Retail
Southampton

Requirements

Experience in a customer-facing selling or service environment

Responsibilities

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
It's an ethos each and every Partner works by and you'll carry into your own role too.
The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements.
This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures.
You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers.
We want you to enjoy your work and share your passion for food with our customers so we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
We are inviting applicants who wish to develop their career with Waitrose and to take on supervisory responsibilities within the operation after successfully completing training.

FAQs

What is the role of the Supermarket Assistant, Trainee Team Leader?

The role involves supporting shop leadership teams to deliver operational and service excellence by engaging, motivating, and leading Partners to meet daily operational requirements.

What are the primary duties of the position?

Primary duties include advising and serving customers, moving and replenishing stock, carrying out housekeeping activities, and handling cash and card transactions according to set procedures.

What qualities are you looking for in a candidate?

We are looking for candidates who keep up to date on food and drink trends, take pride in their work, and carry out tasks to the highest standards to ensure a clean and welcoming shop floor.

Is there room for career development in this role?

Yes, we invite applicants who wish to develop their career with Waitrose and to take on supervisory responsibilities within the operation after successfully completing training.

What kind of work experience is preferred for this position?

Experience in a customer-facing selling or service environment is preferred for this role.

What benefits do Partners receive?

Partners enjoy a unique benefits package that includes staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

Can I apply for this position if I only have part-time availability?

The job description does not specify part-time or full-time; however, applicants are encouraged to inquire about specific scheduling needs during the application process.

Will I receive training for this role?

Yes, we provide training to ensure that you are equipped to share your passion for food with our customers and excel in your responsibilities.

How should I dress for this position?

You are expected to maintain the necessary business dress and hygiene standards while working in the branch.

Can I apply to this position if I am not currently in a supervisory role?

Yes, we encourage applicants who wish to develop their career and take on supervisory responsibilities, regardless of their current position.

Waitrose & Partners

Food to feel GOOD about. Follow us for company news and careers. #FindYourHappier #DrivenByPurpose

Retail & Consumer Goods

Industry

10,001+

Employees

1904

Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.