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Supermarket Assistant, Twilight

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Waitrose & Partners

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should advise customers, replenish stock, uphold hygiene standards, handle cash transactions, and support the team across various areas of the branch.
  • You will enhance customer experiences, maintain product standards, stay updated on food trends, and ensure the store is ready for shoppers while sharing your passion for food.

Requirements

  • The role of a supermarket assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures. Partners may be expected to work in any area of the branch to support the wider team as required, and to maintain the necessary business dress and hygiene standards.

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • It's an ethos each and every Partner works by and you'll carry into your own role too.
  • Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers.
  • We want you to enjoy your work and share your passion for food with our customers.
  • So we’ll train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
  • We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
  • Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.

FAQs

What are the main responsibilities of a Supermarket Assistant at Waitrose & Partners?

The main responsibilities include advising and serving customers, moving and replenishing stock, carrying out housekeeping activities, and handling cash and card transactions according to set procedures. You'll also maintain the shop floor to ensure it is ready for customers.

What qualifications or skills are required for this role?

While specific qualifications are not mentioned, candidates should keep up to date on food and drink trends, take pride in their work, and be committed to maintaining high standards. Experience in customer service is beneficial.

Is there an opportunity for career growth within the company?

Yes, as a Partner at Waitrose & Partners, there are opportunities for career advancement as you develop your skills and contribute to the success of the branch.

What type of training will be provided to new employees?

New employees will receive training to ensure they are knowledgeable about the products and effectively engage with customers to enhance their shopping experience.

Are there specific dress and hygiene standards I need to follow?

Yes, Partners are expected to maintain the necessary business dress and hygiene standards while working in the store.

What kind of benefits can I expect as a Partner?

As a Partner, you will enjoy a unique benefits package that includes staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

Can I apply for this job if I have no previous experience in retail?

Yes, while experience in retail is beneficial, it is not a strict requirement. A willingness to learn and a positive attitude towards customer service are essential.

Will I be working flexible hours as a Supermarket Assistant?

Yes, the role may involve working at different times, including twilight shifts, to support the team and meet the needs of the customers.

How soon should I apply for this position?

It is recommended to apply early, as vacancies may close early if there is a high volume of applications.

How does the partnership model work at Waitrose & Partners?

The partnership model means that all employees are referred to as Partners, sharing in the profits and contributing to the success of the business collectively.

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Waitrose & Partners

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.