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Supervisor

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff

AI generated summary

  • You have a passion for hospitality, leadership experience or readiness for it, thrive in fast-paced environments, excel in interpersonal skills, and embrace diversity and growth.
  • You will open and close the restaurant securely, prepare for service, lead shifts, connect with teams, ensure excellent guest service, and thrive in a fast-paced environment.

Requirements

  • Who We’re Looking For
  • A passion for hospitality, leadership, and creating memorable experiences.
  • Experience in a leadership role or willingness to step into your first leadership position.
  • Ability to thrive in a fast-paced, high-energy environment.
  • Strong interpersonal skills for building relationships with Front and Back of House teams.
  • Commitment to personal and professional growth.
  • Willingness to embrace individuality and diversity within the team.
  • Openness to adjustments during the hiring process.

Responsibilities

  • Open and securely close the restaurant in line with company standards.
  • Help prepare for service, working closely with the Management Team to lead successful shifts.
  • Be a key point of contact for both Front and Back of House teams, building strong relationships.
  • Deliver outstanding service, ensuring every guest leaves with a smile.
  • Thrive in a fast-paced, high-energy environment—where the floor is your stage!

FAQs

What are the working hours for the Supervisor position?

The working hours for the Supervisor position may vary and can be negotiated to fit your lifestyle.

Is there any specific experience required for this role?

We welcome candidates with both experience and those stepping into their first leadership role. Passion for hospitality and leadership skills are key.

What kind of training and development opportunities are available?

We offer fully funded apprenticeships and development opportunities, such as the Hospitality Supervisor Level 3 program.

Are there benefits for family and friends?

Yes, you can enjoy 50% off food and drink for yourself and 25% off for friends and family across all Big Table Group brands.

Do we offer any mental health support?

Yes, our We Care program includes mental health support as well as access to a 24/7 virtual GP and a second medical opinion service.

How do you celebrate team achievements?

We celebrate team achievements through competitions, team parties, and opportunities to earn e-points for your favorite retailers.

Is there a possibility for flexible work hours?

Yes, we offer flexible working contracts that can be negotiated to suit your lifestyle.

What kind of environment can I expect while working as a Supervisor?

You can expect a fast-paced, high-energy environment where teamwork and outstanding service are paramount.

Will I be responsible for closing the restaurant?

Yes, as a Supervisor, you will be responsible for opening and securely closing the restaurant in line with company standards.

Welcome to Las Iguanas - an everyday celebration of the flavours, pleasures and joy of Latin America.

Retail & Consumer Goods
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

Las Iguanas is a UK-based restaurant chain that serves vibrant Latin American cuisine, inspired by the flavours and culture of South America. Their ultimate mission is to provide an exciting and memorable dining experience that celebrates the diversity and richness of Latin American food and drink. The company's purpose is to create a fun, lively atmosphere where customers can enjoy authentic dishes made with fresh, high-quality ingredients, and experience a taste of Latin America in every visit.